Zoom · 6 hours ago
Federal Solutions Advisor
United States
Full-time
Remote
Senior Level, Lead/Staff
$126K/yr - $277K/yr
10+ years expZoom is a leading collaboration platform company, and they are seeking a Federal Solutions Advisor to support federal customers and internal leadership. This role involves providing strategic and operational expertise, translating mission requirements into scalable technical solutions, and leading complex programs to improve federal sales cycles and compliance.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Acting as a senior strategic advisor to executive leadership, federal customers, and internal stakeholders
Serving as the bridge between executive strategy and operational execution, translating high-level goals into actionable technical and program roadmaps
Leading customer discovery sessions to understand mission, customer requirements and use cases, security, acquisition, and operational requirements
Providing scalable solutions incorporating Avaya TDM solutions, Cisco UC (CUCM, Webex Calling, Webex Meetings, Contact Center), Zoom Phone, Zoom Meetings, Zoom Rooms, Service provider voice, SIP, PSTN, and Cloud Connected PSTN
Designing and supporting FedRAMP-authorized collaboration and cloud calling solutions and ensuring architectures align with RMF, IA, DoD, and federal security frameworks
Supporting UC product strategy and go-to-market initiatives for federal offerings, as well as developing operational workflows, enablement content, and internal/external GTM materials
Partnering with vendors, product teams, and sales leadership on new offer development and launches
Presenting solutions to C-level and senior government stakeholders and supporting federal business development and growth initiatives
Partnering with sales teams to accelerate deal cycles and improve technical win rates
Providing opportunity-level technical oversight, forecast input, and risk assessment
Producing system diagrams, architectures, and engineering documentation and fostering collaboration across government, contractor, partners and internal teams
Qualification
Required
10+ years of experience in Unified Communications, Collaboration, or Voice Architecture
Extensive pre-sales engineering experience in federal and enterprise environments
Experience with Unified Communications & Collaboration, Federal IT, Security, and Enterprise Systems and Program / Project Management and Acquisition Support
Experience supporting federal, DoD, and intelligence community environments
Deep expertise in Cisco UC & Webex platforms, Zoom Phone, Meetings, Rooms, VoIP, networking, SIP, PSTN, and cloud calling
Demonstrate leadership of large, cross-functional government and contractor teams
Understanding of FedRAMP, RMF, IA, and federal security frameworks, Federal acquisition and contracting processes (EIS preferred)
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
Crunchbase News
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase