Voice AI Prompt Engineer jobs in United States
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CollectWise · 10 hours ago

Voice AI Prompt Engineer

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$150K/yr - $200K/yr
date2+ years exp

CollectWise is a fast growing and well funded Y Combinator-backed startup focused on automating debt collection using generative AI. They are seeking a Voice AI Prompt Engineer to design, optimize, and productionize the prompting and conversation logic for their voice AI agents while supporting the technical systems behind customer deployments.

Artificial Intelligence (AI)Debt CollectionsFinanceLegal Tech

Responsibilities

Own the end-to-end prompting strategy for CollectWise voice agents, including conversation flows, tone, compliance-safe phrasing, and edge-case handling
Build and maintain a testing and evaluation framework for voice agent performance (A/B tests, regression tests, conversation QA, KPI reporting)
Iterate quickly based on performance data and customer feedback to improve outcomes like containment, conversion, liquidation rates, and customer satisfaction
Configure and productionize AI agents for each client (prompts, workflows, data transfers), ensuring reliable behavior in production
Partner with engineering to implement prompt-related tooling and infrastructure (versioning, rollout strategies, safety checks, monitoring)
Contribute to client implementations as needed by building or supporting integrations and back-end systems

Qualification

Voice AI experiencePrompt engineeringBack-end frameworksAWSSQLGPT-5 experienceAnalytical skillsCommunication skillsWork ethic

Required

2+ years of experience in voice AI and/or prompt engineering (LLM prompting, agent design, conversational systems, speech workflows, etc.)
Highly analytical and business minded—comfortable tying work directly to measurable outcomes and ROI
Strong technical background with experience in modern back-end frameworks (e.g., Node.js) and production systems
Experience with AWS and SQL
Experience building products in a production environment (early-stage startup experience, your own startup, or a meaningful end-to-end project)
Excellent communication skills and strong work ethic
Experience with GPT-5 or other LLMs

Benefits

0.25% to 1% equity compensation

Company

CollectWise

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CollectWise develops automated AI agents and integrated legal network services for debt collection and payment recovery processes.
dateFounded in 2024
location
New York, New York, USA
people-size2-10 employees
web-link
https://collectwise.com/

Funding

Current Stage
Early Stage
Total Funding
$0.5M
Key Investors
Y Combinator
2024-12-04Pre Seed· $0.5M
Company data provided by crunchbase