TEAM PHUN · 1 day ago
Purchasing Coordinator
Team Phun is a creative merchandise and branding agency serving clients across all vertical markets. The Purchasing Coordinator will own and optimize the operational pipeline, ensuring efficiency and quality standards in logistics, inventory, and production that directly affect growth and profitability.
Responsibilities
Drive job profitability by proactively optimizing production costs, timelines, and inventory usage
Coordinate all phases of production: purchasing, manufacturing, inbound/outbound logistics, and quality control checkpoints
Ensure accurate documentation and adherence to internal SOPs
Oversee production accuracy with both external suppliers and internal heat press jobs
Maintain accurate inventory counts and verify monthly reporting against system data
Oversee warehouse organization including storage systems, safety, labeling, and accessibility
Control of warehouse operations, including maximizing storage capacity, inventory retrieval, directional and instructional signage, accessibility, and process mapping
Manage sample inventory and maintain an organized, trackable sample system
Forecast, allocate and manage Operations Support staff duties to ensure timely execution of all inbound and outbound shipments/freight, in-house production, pickups and deliveries to/from vendors and clients, and all other operations activities
Conduct quality checks on all incoming and outgoing products
Identify production issues early and collaborate with vendors or internal teams to resolve them
Ensure digital proofs, mockups, and final products align with client expectations and production capabilities
Coordinate all inbound/outbound shipments, freight scheduling, pickups, and deliveries
Maintain daily communication with vendors, freight partners, and sales reps to ensure smooth timelines
Understand when to professionally escalate situations up the chain due to vendor or shipping issues
Utilize tools such as ShipStation, UPS/FedEx portals, and Salesforce/HubSpot/Promolink/ClickUp (or similar CRM tech) to manage movement of products
Communicate professionally with sales reps and (occasionally clients) regarding project timelines, substitutions, stock issues, and special requests
Provide proactive solutions when issues arise in production or post-production
Support sales in maintaining accurate job information and delivery expectations
Suggest improvements in workflow, warehouse processes, and safety measures
Assist with the implementation of new tools, software, or automation improvements (RFID, API workflows, inventory systems, etc.)
Report operational challenges and recurring issues to the Vice President
Support daily operations tasks as needed, including physical handling of packages and materials, fulfilling client orders
Ensure warehouse teams on both coasts are adhering to SOPs
Reporting on a monthly, quarterly, and annual basis
Perform other duties as assigned based on department needs
Qualification
Required
Strong verbal and written communication
Ability to prioritize and manage multiple workflows simultaneously
Conflict resolution and real-time problem solving
Excellent organizational and documentation skills
Familiarity with production scheduling and fulfillment environments
Ability to lift up to 60 lbs and perform physical warehouse tasks
Ability to stay calm and efficient in a fast-paced operations setting
Valid Drivers License
3–5+ years in operations, warehouse workflow, fulfillment, manufacturing, or production management
Preferred experience with branded merchandise, apparel, promo, or similar industries
1-2+ years in leadership
Preferred
Google Workspace (Sheets, Docs, Drive)
QuickBooks Online
Adobe Illustrator/Photoshop (basic understanding helpful)
ShipStation & UPS/FedEx shipping portals
Salesforce/Hubspot or similar CRM
Click Up for project management
Inventory systems, APIs, or basic workflow automation knowledge