Direct Communications · 15 hours ago
Install/Repair Tech Supervisor
Chubbuck, Idaho, United States
Full-time
Onsite
Mid, Senior Level
$65K/yr - $70K/yrDirect Communications is dedicated to delivering exceptional internet services to rural communities. The Install/Repair Tech Supervisor is primarily responsible for leading and managing a team of telecommunications technicians, overseeing the installation and maintenance of telecommunication systems, and ensuring optimal network performance.
InternetTelecommunicationsTV
Responsibilities
Lead and manage a team of telecommunications technicians, setting schedules, providing guidance, training, and support to ensure they perform their duties effectively
Oversee the installation, configuration, and maintenance of telecommunication systems, including voice and data networks
Develop and implement procedures and best practices for the operation of telecommunications systems to ensure reliability and optimal performance
Monitor network performance and troubleshoot issues to identify and resolve problems promptly, minimizing downtime and ensuring uninterrupted communication services
Assist with management of new fiber build projects
Collaborate with other departments and stakeholders to understand their telecommunications requirements and develop solutions that meet their needs
Stay updated with the latest industry trends, technologies, and standards related to telecommunications systems
Conduct regular audits and assessments of the telecommunications infrastructure to identify areas for improvement and recommend necessary changes accordingly
Ensure compliance with regulatory requirements and industry standards related to telecommunications, data privacy, and network security
Complete other tasks and responsibilities assigned by management
Qualification
Required
Manager/Supervisor experience
Solid work ethic and ability to self-manage with a firm commitment to safety
Comfortable working in an outdoor setting, walking significant distances each day in all types of weather
Ability to deal with all manner of field hazards, including uneven terrain in dirt, grass or on streets and sidewalks
Routinely lifts up to 50 lbs and occasionally up to 75 lbs
Exceptional verbal and written communication and interpersonal skills
Technical Learning Agility: Picks up on technical things quickly, enjoys the challenge of learning, adapts quickly when facing new problems
Quality Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions
Action Oriented: works hard with enthusiasm and energy with little supervision, self-motivating and driven for results
Customer Focused: Dedicated to meeting the expectations and requirements of internal and external customers
Communications: professional and courteous, good listening skills, composed in uncomfortable or stressful situations
Must have and maintain valid Driver's License with good driving record
Ability to pass drug screening at any time during employment
Benefits
Health/Dental/Vision Insurance for $1/month
Tele-Health Services
Preventative Wellness Programs
401(k) with 6% Company matching
Generous paid time off (prorated 14 days in year 1 and earning more each year)
10 observed/paid holidays
Company-paid life insurance - Basic Life & Accidental Death and Dismemberment
Company-paid short term disability
Long term disability
Tuition Reimbursement Program (professional and personal)
Voluntary Flex Spending for Medical and/or Daycare
Voluntary Supplemental Group Term Life Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Free internet if you live within our service footprint
On-the-job training
Company
Direct Communications
Direct Communications is a fiber broadband company that offers high-speed internet, cable TV and telephone services to its customers.
Founded in 1954
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
R Michael Parrish
Chief Financial Officer
Company data provided by crunchbase