PDS Tech Commercial, Inc. · 3 days ago
IT Operations Technician
Crawfordsville, IN
Full-time
Onsite
Entry Level
$28/hr - $31.50/hr
1+ years expPDS Tech Commercial, Inc. is partnering with a top-tier manufacturing leader to hire an IT Operations Technician who thrives in hands-on, fast-paced environments. In this role, you’ll provide frontline support for enterprise-wide IT systems, ensuring employees stay connected and operations run efficiently.
EmploymentRecruitingStaffing Agency
Responsibilities
Providing technical support to employees via phone, email, chat, ticketing systems, and in-person support for onsite staff
Supporting remote locations with timely and effective IT assistance
Ordering, configuring, deploying, and maintaining IT equipment; managing returned, loaner, and surplus hardware
Assisting with installation, maintenance, troubleshooting, and licensing of software and applications
Troubleshooting and maintaining IT infrastructure including laptops, desktops, phones, printers, servers, conference room systems, access control, and network devices
Creating and supporting user accounts and group memberships
Procuring, configuring, distributing, and troubleshooting mobile devices
Participating in IT projects and performing additional duties as assigned
Working a rotational on-call schedule, including evenings and weekends as required
Upholding all safety policies, procedures, and housekeeping standards—safety is a top priority
Qualification
Required
1+ year of technical experience supporting end users (computers/laptops, desk phones, mobile phones, printers)
IT-related associate degree or an equivalent combination of education and experience
Strong troubleshooting and problem-solving skills
Ability to prioritize tasks, manage time effectively, and work independently
Excellent communication and customer service skills
Proven accountability, dependability, and teamwork mindset
Preferred
Experience installing, configuring, and troubleshooting Windows OS, Microsoft Office, Outlook, and related applications
Hands-on experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals
Experience supporting networking equipment, conference room A/V systems, and security systems (cameras, badge access)
Familiarity with workstation imaging tools and MDM solutions such as Intune
Experience in a heavy industrial or manufacturing environment
Prior helpdesk or customer support experience
IT certifications such as CompTIA A+
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
PDS Tech Commercial, Inc.
PDS Tech Commercial is an award winning staffing agency that has been exceeding expectations since 1977.
5001-10000 employees
H1B Sponsorship
PDS Tech Commercial, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Matthew Hahn
CIO
Company data provided by crunchbase