Cook Children's Health Care System · 7 hours ago
Clinical Support Specialist II
Fort Worth, TX
Full-time
Onsite
Mid Level
3+ years expCook Children's Health Care System is dedicated to providing health coverage to low-income families. The Clinical Support Specialist II role involves supporting the Service Coordination Department with functions such as utilization management and providing health education and care coordination services for members.
Hospital & Health Care
Responsibilities
Provides support for all Service Coordination Department functions which include utilization management, service coordination, and population health management
This position also provides health education and care coordination services for CCHP members telephonically, in home, or health facility settings
Qualification
Required
High School graduate minimum. Associate Degree preferred but not required
Three years' experience in a managed care or medical office/hospital environment
Bi-lingual (English/Spanish) Required. Expert proficiency in conversational, reading, writing, and translating medical terms as well as diagnoses. Must pass Spanish test prior to hire
Superior verbal and written communication
Strong customer service skills, strong phone skills
Familiarity with basic medical terminology and ICD-9 and CPT coding
Personal computer skills
Expertise with various software applications/databases (i.e., Microsoft Office)
Highly organized, ability to prioritize, and demonstrate moderately complex problem solving skills
Ability to work autonomously with minimal supervision in various settings
Basic service coordination concepts
Certified Community Health Worker
Company
Cook Children's Health Care System
Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Simmons
President & CFO Cook Children's Home Health
Stephen Kimmel
Chief Financial Officer
Recent News
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