Conviva Senior Primary Care · 9 hours ago
Receptionist
Deerfield Beach, FL
Full-time
Onsite
Entry Level
$38K/yr - $46K/yr
1+ years expConviva Senior Primary Care is committed to providing proactive and preventive care to seniors. The Receptionist plays a vital role in ensuring smooth communication by receiving and directing calls, greeting visitors, and performing various administrative tasks.
Hospital & Health Care
Responsibilities
Receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately
Performs basic administrative/clerical/operational/customer support/computational tasks
Operates a switchboard or multi-line phone and maintains long distance call logs
Takes and distributes accurate messages
Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
Qualification
Required
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Bilingual in English and Spanish
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Conviva Senior Primary Care
Every day at Conviva, we inspire each senior to live their best life by practicing wellness, prevention, and holistic care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Simpson, SHRM CP
Human Resources Business Partner Lead
Bill Russell, MD
Division CMO
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