Ohio Valley Residential Services · 6 hours ago
Assistant Director of Program Operations
Cincinnati, OH
Full-time
Onsite
Lead/Staff, Director/Executive
$65K/yr - $65K/yr
4+ years expOhio Valley Residential Services is seeking an Assistant Director of Program Operations to oversee and administer systems ensuring compliance with governing rules and promote quality outcomes. The role involves data analysis to enhance the effectiveness of programmatic resources and provides management oversight for critical support services.
Non ProfitNursing and Residential CareService Industry
Responsibilities
Advocates for the individuals served by OVRS to ensure the health, well being and rights of each individual
Assist with ensuring that sites are compliant with State of Ohio Department of DD regulations
Analyze service utilization patterns and recommend business processes to respond to data trends
Coordinate the implementation of OVRS policies and procedures
Fulfill the duties of HIPPA Compliance Officer
Participate in investigation of issues as delegated by Chief Director of Program Services
Provide oversight and audit review of OVRS Quality Assurance Process
Provide oversight of the OVRS electronic client record system and process
Provide oversight of OVRS professional development training which includes providing staff training as the back up to the OVRS Professional Development Coordinator position
Provide backup coverage when Chief Director of Program Operations is out
Provide backup coverage when a Program Coordinator position is vacant
Provide input to Chief Director of Program Operations related to collaboration with other agencies, service/support teams and family members of individuals served by OVRS to facilitate implementation of service/support plan and positive working relationships
Attend ongoing professional training and recommends staff development training based on the needs of individuals
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the organization
Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions, which are timely, and in the best interests of the organization
Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
Qualification
Required
Minimum of a BA/BS in Human Services related field
Minimum of 4 (four) year experience working with individuals with intellectual disabilities
Minimum of 2 (two) year supervisory experience
Valid driver license and ability to pass OVRS fleet insurability requirements including 3 years driving experience
Vehicle that can be used on the job
Ability to pass employment standards as defined by the Ohio Department of Developmental Disabilities
Must obtain and maintain certification in Medication Administration, First Aid and CPR
Computer skills including ability to use all Microsoft Office programs
Experience with implementing and managing database systems
Preferred
Preferred project and compliance management experience
Benefits
Paid time off – vacation and holiday
Sick Hours
Medical Insurance
Dental Insurance
Vision Insurance
Health savings account
Health Reimbursement Account
Life insurance
403B
403B Employer matching
Company
Ohio Valley Residential Services
Ohio Valley Residential Services provides places to live and personal care for teens and adults with developmental disabilities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Alexander
Chief Financial Officer
Company data provided by crunchbase