Intuit · 17 hours ago
Sr Staff Operations Engineer
New York, NY
Full-time
Onsite
Senior Level, Lead/StaffIntuit Mailchimp is a leading marketing platform for small businesses. They are seeking a Senior Staff Engineer to provide technical leadership for their database infrastructure and instrumentation strategy, responsible for shaping the long-term vision and operational excellence of Mailchimp’s database platforms.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Own and evolve the technical vision and roadmap for Mailchimp’s database infrastructure, ensuring scalability, resiliency, security, and cost efficiency
Lead architecture decisions across multiple database technologies, including MySQL, PostgreSQL, Spanner, CloudSQL, RDS, and emerging data stores
Drive platform-level standards and best practices for database design, availability, disaster recovery, performance, and observability
Evaluate, prototype, and recommend new and emerging technologies, balancing innovation with operational pragmatism
Partner deeply with product engineering teams to improve database performance, reliability, and developer experience
Act as a trusted advisor to Intuit and Mailchimp engineering leaders on data storage strategy and trade-offs
Collaborate across SRE, Infrastructure, Networking, Security, and Data teams to solve complex, cross-org technical challenges
Provide technical leadership for large-scale production databases across production, non-production, and development environments
Lead and improve incident response, root cause analysis, and post-incident learning for database-related outages
Drive automation for provisioning, upgrades, patching, backups, and failover using Infrastructure as Code and orchestration tooling
Support and accelerate the migration from colocation facilities to cloud-native architectures
Design and build automation and tooling using languages such as Python, Go, Shell, or similar
Improve instrumentation, monitoring, alerting, and capacity planning for database systems at scale
Ensure regular upgrades and security patching to meet compliance and risk standards
Mentor and coach engineers across experience levels, raising the bar for technical excellence
Lead design reviews, architecture discussions, and technical deep dives
Produce high-quality technical documentation to communicate architectural decisions and educate engineering and leadership stakeholders
Qualification
Required
Extensive experience designing, operating, and scaling large-scale database infrastructure in complex, distributed environments
Deep expertise with relational databases such as MySQL and PostgreSQL, and cloud-managed databases including Amazon RDS, CloudSQL, and Spanner
Strong experience with AWS and/or GCP in production environments
Proven experience with database architecture, including replication, clustering, HA/DR, and performance tuning
Strong programming and scripting skills (e.g., Python, Go, Shell, PHP)
Hands-on experience with automation and infrastructure tooling such as Terraform, Puppet, GitHub, RunDeck, or similar
Experience with containerization and orchestration (Docker, Kubernetes), service deployment, monitoring, and scaling
Demonstrated ability to make pragmatic, high-impact technical decisions in ambiguous environments
Experience influencing and leading across large, globally distributed engineering organizations
Preferred
Experience leading or significantly contributing to cloud migration initiatives at scale
Strong background in operational excellence, including on-call ownership and incident management
Track record of shaping technical direction beyond a single team
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
Founded in 1983
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-22
2026-01-22
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