9fin · 1 day ago
People Operations Lead
New York, NY
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $120K/yr9fin is a company focused on transforming debt capital markets through innovative technology. They are seeking a detail-oriented People Operations Lead to manage the full employee life cycle, ensure data accuracy, and enhance the employee experience across multiple teams.
AnalyticsArtificial Intelligence (AI)Financial ServicesFinTechMachine Learning
Responsibilities
Own and facilitate the full people operations life cycle across our London, New York, Belfast and Hong Kong teams, from onboarding to employee changes and offboarding
Ensure employee data and records are accurate in our People Ops (HiBoB) and Engagement & Performance (Lattice) systems, ensuring that these platforms are configured, maintained and updated in a timely manner
Ensure all contracts and deeds are signed promptly, providing responses to employee queries by liaising with relevant internal teams and escalating delays where necessary; ensure background Checks, Right to Work, I9, signed contracts, IP deeds and CIIAs are securely downloaded and saved in relevant folders
This includes, but is not limited to, managing the contracting and right-to-work processes, updating our tools and systems to accommodate new hires (e.g., Google Workspace, WeWork, etc.), updating employee data in our HRIS, prepare managers for their new hires, oversee equipment procurement, and lead engaging onboarding sessions to ensure an exceptional first-day experience. Additionally, you will analyze onboarding survey feedback to continuously iterate and improve the journey for all new 9finners
Create new cases and manage end to end EOR / PEO activities
Work within our central ticketing system (Linear) to manage incoming requests, track progress on People Ops tasks, effectively manage the triage process
Provide people-related reports and analytics as requested to support data-driven decision-making
This role will have exposure to and be expected to execute various ad hoc requests and tasks from the team and will also support all People Ops projects
Be the first point of contact for our team members for general people-related queries, responding quickly and effectively to queries and escalating matters when needed
Support internal events, activities and employee communications that build psychological safety amongst our teams in order to create true engagement and a best-in-class employee experience
Support with office management tasks
Consideration for getting continuous improvements in place to ensure that our People Team processes are efficient, effective and user friendly
Regularly collaborate with various vendors to ensure day-to-day operations meet the highest standards. Review vendor invoices for first level approval
Qualification
Required
Are passionate about people operations and creating a best-in-class experience for employees and candidates alike
Care deeply about data integrity and have experience with general people processes and onboarding team members
A basic understanding of US employment law and immigration framework or a strong interest in learning and maintaining knowledge
A proactive approach to work, learning and implementing new skills
Strong organisational and administrative skills
Exceptional attention to detail
Can operate autonomously in a fast-paced environment and operate at pace
Have an eye for automation, are solutions driven and able to suggest improvements to keep our processes and systems ahead of the curve
Want to be part of and learn from a high-performing people and talent team and have impact from the start of your 9fin journey
Preferred
Familiarity with our HR Tech Stack: HiBob, Lattice, Linear
Previous experience in a scaling tech company
Benefits
Equity Options
401(k) (9fin pay 3%, employee contributions are uncapped)
Private Health Insurance, with Dental and Vision
Paid sick leave
Disability Insurance (New York)
Commuter Benefit
25 vacation days per year
Local public holiday
Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
Work abroad for up to 3 months a year
1 month paid sabbatical after 5 years of service
Enhanced parental leave & flexible working arrangements available
Professional learning and development budget
Bi-annual team socials
Summer and Winter company social events
Company
9fin
9fin is an AI-powered analytics platform designed for credit analysis and mandate acquisition.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$87.16MKey Investors
Highland EuropeSpark Capitalredalpine
2024-12-02Series B· $50M
2022-12-08Series A· $23M
2021-10-13Series A· $10.93M
Leadership Team
Steven Hunter
CEO & Founder
Huss EL-Sheikh
CTO & Founder
Recent News
2025-09-10
2025-09-09
Tech Times
2025-04-11
Company data provided by crunchbase