NEOGOV · 10 hours ago
Unified Communications Specialist (Network Specialist 2)
Dauphin County, PA
Full-time
Hybrid
Mid Level
$68K/yr - $103K/yr
4+ years expNEOGOV is seeking a Unified Communications Specialist to join their Commonwealth Office of Information Technology team. The role involves providing technical and administrative support for voice infrastructure and associated technologies, including installation, configuration, troubleshooting, and testing of hardware and software.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Participate in providing outstanding technical and administrative support of voice infrastructure and associated technologies
Support a wide array of technologies including A/V Conference Room Equipment, VOIP, unified communications, mobile devices, and analog lines
Independently and collaboratively install, configure, troubleshoot, and test hardware and software
Respond to, evaluate, and determine the proper course of action for agency and end user requests
Implement repair timelines, coordinate activities of multiple vendors, and follow up with users to verify functionality and ensure work has been satisfactorily completed
Qualification
Required
One year of experience as a Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Four years of information technology experience that includes one year of technical experience in network operation or network maintenance; or
Two years of information technology experience that includes one year of technical experience in network operation or network maintenance, and an associate's degree in any information technology field; or
An equivalent combination of experience and training that includes one year of technical experience in network operation or network maintenance
You must meet the PA residency requirement
You must be able to perform essential job functions
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements
Benefits
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Our employees receive special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase