Hotel Operations Administrative Assistant-Nobu Hotel-Full Time (Caesars Palace LV) jobs in United States
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Caesars Entertainment · 2 weeks ago

Hotel Operations Administrative Assistant-Nobu Hotel-Full Time (Caesars Palace LV)

Caesars Entertainment is a leading hospitality company known for creating extraordinary experiences. The Hotel Operations Administrative Assistant is responsible for overseeing room service and ensuring guest satisfaction by coordinating with various departments and managing resources effectively.

Food and Beverage

Responsibilities

Admin Assistant is responsible for day-to-day operation and is to liaise with the necessary departments and executives (Casino Hosts, Senior Management, Associates) to ensure that all necessary activities are executed to ensure total satisfaction of the guests and clients
Responsible for implementing and executing NOBU standards
Admin Assistant is responsible for allocating resources to ensure all guests’ needs are met in a timely manner while maintaining NOBU standards
Responsible for coordinating amenities, which includes the ordering as well as ensuring delivery of such
Admin Assistant is responsible for ensuring the inventory is maintained and all items are charged for prior to delivery to rooms and suites
Responsible for taking food orders from all guests within the NOBU hotel, including food orders from all outlets within Caesars Palace – Admin Assistant must be able to upsell and make suggestions on the orders
Handles special requests and coordinates the execution of such with all other departments, including but not limited to Housekeeping, Limos, Engineering, F&B and outside vendors
Takes reservations for restaurants and spa and upsells and makes suggestions as necessary
Admin Assistant takes ownership of all calls within NOBU Hotel and follows up with all requests to ensure guest expectations are always exceeded

Qualification

InfoGenesisLMSShowcaseF&B experienceCharismatic personalityProfessional attitudeCommunicationAttention to detailOrganizational skillsProblem-solving skills

Required

Must be 21 years of age or older
Must possess a strong charismatic personality
Previous F&B or VIP Dispatcher/Admin Assistant preferred
Knowledge of InfoGenesis, LMS and Showcase
Presentable and professional attitude at all times, approachable
Hands-on approach when necessary to satisfy the expectations of guest and Associates
Excellent communication skills
Ability to work independently
Pro-active and has initiative
Strong attention to detail, meticulous
Excellent organizational skills
Ability to communicate effectively internally and externally
High standards of quality of service
High standards of personal grooming
Effective problem-solving skills
Other job-related duties as assigned by their supervisor
Constant contact with Hotel Management/employees and guests
Fast-paced office - needs to be able to do more than one task at a time
Ability to perform reaching, stooping and /or crouching motions repeatedly
Must be able to communicate verbally
Must be able to stand for extended periods of time
Must be able to lift 25lbs

Preferred

Previous F&B or VIP Dispatcher/Admin Assistant preferred
Knowledge of InfoGenesis, LMS and Showcase

Company

Caesars Entertainment

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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Martin Logan
Chief Product and Technology Officer (CPO CTO)
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Kenneth Fuchs
COO and Head of Sports
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Company data provided by crunchbase