USAJOBS · 8 hours ago
Licensed Professional Mental Health Counselor (Clinical Operations Manager)
USAJOBS is seeking a Licensed Professional Mental Health Counselor (Clinical Operations Manager) to join the Mental Health Service at NCHCS. The role involves overseeing the delivery of mental health services, ensuring operational efficiency, and supervising staff at the Chico and Yuba City clinics.
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Responsibilities
Ensures efficient delivery of services related to BHIP program, involving both day-to-day operations and long-term planning and growth
Attends and/or facilitates regularly scheduled treatment team meetings to ensure efficiency and continuity of service delivery
Assists the BHIP Program Manager by managing and monitoring appropriate performance indicators, making adjustments as needed to assure adherence to programmatic expectations
Provides oversight to BHIP team operations in order to assure comprehensive provision of collaborative care
Assists the BHIP Program Manager by managing, monitoring, and adjusting site-based and individual productivity metrics to address inefficiencies and assure systemic growth
Provides local operational oversight around utilization, bookability, and performance metrics, assures grid accuracy and maintains DSS mapping to meet programmatic expectations
Hires and trains all BHIP staff at a given site
Resolves informal complaints and grievances; develops work improvement plans, recommending personnel actions as necessary
Effects disciplinary measures as appropriate to the authority delegated in this area
Reviews and approves or disapproves leave requests
Assures that subordinates are properly trained and fully comply with the provisions of the safety regulations
Establishes and monitors clinic profiles in terms of availability, utilization and scheduling, and staff productivity
Reports gaps in resources, either personnel or equipment, in a timely manner to the ACOS Office and appropriate management team members
Attends site management meetings and serves as a liaison with delegated authority as needed to address site specific operational concerns
Works with the facility management to maintain a clear understanding of policy and up to date procedures concerning local safety issues, disaster planning, and related preparedness concerns
Communicates with other MH Managers and MH Administrative Officer regarding any space needs or issues at a given site. This includes acting as the MH POC and MH liaison, directing issues to and reporting back from the appropriate authority
Coordinates with and serves as MH liaison to Telehealth, BDMS, Clinical Informatics, IT and other services as needed in order to facilitate efficient clinical operations and address local problems across programs
Completes assigned Performance Improvement activities at the program, service line and medical center level
Coordinates with facility management to assure that engineering and physical plant concerns are addressed in a timely manner
Participates in root cause analysis and addresses action plan items related to patient safety and patient care issues
Diagnostic assessment of the patient's present mental and social functioning based on developmental and vocational history that can be used by others for treatment planning or disability rating purposes
Use of the DSM 5-TR to make clinical assessments and develop psychotherapeutic modalities including referral to a psychiatrist for prescription of appropriate medications or clarification of diagnosis
Represent VA NCHCS at professional community group/events and committees, in conferences/meetings with higher ranking managers, supervisors, and staff from other disciplines or work units, and/or with representatives of local public interest groups, congressional district offices and employees of state and local governments, as requested
Other duties as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
Must be proficient in written and spoken English
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Must pass pre-employment physical examination
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Complete all application requirements detailed in the 'Required Documents' section of this announcement
Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP)
Persons hired or reassigned to LPMHC positions in the GS-0101 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment
LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j
Candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level
Ability to make judgments and decisions associated with program management
Ability to monitor program outcomes using data driven quality assurance process
Ability to develop productivity standards appropriate to each service provided
Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
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