Align Real Estate · 22 hours ago
Resident Concierge
San Francisco Bay Area
Full-time
Onsite
Entry Level
1+ years expAlign Real Estate is redefining the resident experience through exceptional service and hospitality. As a Resident Concierge, you will be the first point of contact for residents and guests, ensuring a welcoming environment and managing various logistical and operational responsibilities.
Real Estate
Responsibilities
Act as the primary point of contact for all resident and guest inquiries (non-financial), ensuring exceptional customer service and issue resolution
Manage incoming calls and general inquiries, ensuring prompt and efficient message delivery to the appropriate departments or team members
Coordinate move-ins and move-outs, manage guest access logs, and oversee the key or access control systems for the building
Efficiently handle all incoming packages, deliveries, and mail, including logging, secure storage, and resident notification
Conduct regular parking audits and report any violations or issues to management
Ensure the front of house, lobby, and common areas maintain a professional and welcoming appearance
Document maintenance requests and coordinate with the maintenance team or vendors for timely resolution
Complete and maintain accurate daily activity and operational reports for property leadership
Qualification
Required
1 year of experience in hospitality, residential, or front desk roles
Excellent communication and interpersonal skills
Tech-savvy with comfort using new software, email, and basic MS Office tools
Organized, dependable, and able to multitask in a fast-paced environment
Flexible availability - weekends are a must and holidays as needed
Benefits
Career Pathways: We invest in your development. Grow into leasing, operations, or property leadership roles with hands-on mentorship and formal training.
Supportive Culture: Join a team that values initiative, positivity, and collaboration
Company
Align Real Estate
Align focuses on real estate development and acquisitions in the San Francisco Bay Area, Pacific Northwest and Los Angeles.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase