TEKsystems · 9 hours ago
Infrastructure Support Analyst
United States
Full-time
Remote
New Grad, Entry Level
$30/hr - $45/hrTEKsystems is a leading provider of business and technology services, and they are seeking Infrastructure Operations Analysts to join their Command Center / Systems Operations team. This hands-on role is responsible for monitoring production systems, supporting batch workflows, and managing file movement processes to ensure overall operational stability.
Information Technology
Responsibilities
Monitor and support batch jobs, file movement workflows, SLA-driven processes, and production system health
Troubleshoot issues such as missing files, delayed workflows, job failures, system alerts, or performance degradation
Escalate incidents accurately and efficiently based on severity and business impact
Work with dashboards and monitoring tools such as Dynatrace and enterprise job scheduling platforms
Support external user groups consuming internal operational products or services
Participate in day or night shift assignments, including a required monthly overnight rotation
Assist in the migration from on-premise environments to AWS, including cloud-hosted scheduling and automation solutions
Maintain documentation, follow operational procedures, and ensure strict adherence to SLAs
Collaborate with engineering teams to improve automation, reliability, and monitoring capabilities
Qualification
Required
Experience in systems operations, infrastructure support, Command Center, or NOC-style environments
Understanding of batch job processing, production monitoring, or operational support workflows
Strong troubleshooting skills for job failures, file process issues, and real-time system alerts
Ability to work a rotational shift schedule, including one monthly overnight shift (must-have)
Strong communication and escalation skills
Preferred
Exposure to AWS (Cloud Practitioner or similar knowledge)
Familiarity with Ansible, Terraform, or other automation tools (not required)
AWS certification (preferred but not required)
Experience with SFTP systems, workflow schedulers, or enterprise monitoring platforms
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase