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Dahl Consulting · 14 hours ago

Associate Operations Coordinator - 2nd Shift

Eden Prairie, MN

Contract

Hybrid

New Grad, Entry Level

$21.50/hr - $21.50/hr

Dahl Consulting is a leading organization in the logistics and supply chain industry, seeking an Associate Operations Coordinator. In this role, you will support daily transportation operations by coordinating order details, communicating with customers and carriers, and maintaining accurate data in operational systems.

ConsultingHuman ResourcesInformation Technology

Growth Opportunities

Responsibilities

Execute operational tasks in alignment with company policies and standard operating procedures, such as providing shipment information, creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing, entering events, and invoicing

Monitor task boards and designated email accounts to respond to customer and carrier requests

Document shipment events using established procedures and experience-based judgment; follow escalation protocols when necessary

Follow through on customer and carrier requests to ensure timely and satisfactory resolution

Escalate questions or issues when appropriate

Validate and maintain accurate load data within systems to meet internal and customer standards

Perform additional duties as assigned based on team or regional requirements

Qualification

Customer service experienceMicrosoft Office SuiteCommunication skillsTime-management skillsAttention to detailPrioritization skillsDiversityInclusion commitment

Required

High school diploma or GED

Previous customer service experience

Ability to work evenings and weekends

Preferred

Bachelor's degree from an accredited college or university

Basic proficiency with Microsoft Office Suite

Customer service experience in a call center or similar environment

Strong communication, prioritization, and time-management skills

Prior roles requiring high attention to detail and accuracy

Commitment to working in a diverse and inclusive environment

Benefits

Comprehensive benefits package

Company

Dahl Consulting

Dahl Consulting is a staffing and recruiting company that offers talent management solutions.

Founded in 1993

Rockville, Minnesota, USA

51-200 employees

http://dahlconsulting.com

Funding

Current Stage

Growth Stage

Leadership Team

Valerie Doherty

CEO

Company data provided by crunchbase