LexisNexis Risk Solutions · 16 hours ago
Business Analyst
LexisNexis Risk Solutions is a key partner in risk assessment, providing solutions that enhance revenue growth and operational efficiency. They are looking for a detail-oriented Business Analyst to bridge business needs with technical execution, focusing on gathering requirements, analyzing systems, and producing documentation for diverse audiences.
AnalyticsHealth CareInformation TechnologyInsurTechRisk ManagementSoftware
Responsibilities
Partner with business stakeholders, product managers, and engineering teams to gather, analyze, and document business and technical requirements
Translate business needs into functional and non‑functional requirements, user stories, workflows, and process diagrams
Analyze current systems, data flows, and integrations to identify opportunities, gaps, risks, and improvements
Validate and refine requirements to ensure alignment with business objectives and solution design
Participate in Agile/Scrum activities such as backlog refinement, sprint planning, reviews, and retrospectives
Develop and maintain high‑quality documentation, including:
Functional and technical specifications
Meeting notes, action items, and issue logs
API documentation
User guides and manuals
System architecture overviews
SOPs, process documentation, and release notes
Test plans, test cases, and user stories
Training materials
Ensure documentation is accurate, consistent, and accessible to technical and non‑technical audiences
Collaborate with stakeholders, developers, QA teams, and vendors to document system behavior and changes
Maintain documentation standards, templates, and version control practices
Act as a liaison between business teams, technical groups, and vendors to support alignment and clarity
Present findings, requirements, and documentation in a clear and professional format
Support User Acceptance Testing (UAT) by clarifying requirements and assisting with test case creation and validation
Qualification
Required
3+ years of experience as a Business Analyst, Technical Analyst, Technical Writer, or similar hybrid role
Strong background in writing technical and functional documentation
Solid understanding of SDLC and Agile methodologies
Ability to analyze complex technical concepts and communicate them clearly
Experience working with requirements and documentation tools (e.g., Jira, Confluence, Azure DevOps, SharePoint)
Excellent written, verbal, and organizational skills
Experience in Call/Contact Center environments
Preferred
Experience with Five9 or similar telephony platforms
Experience documenting APIs, integrations, or cloud‑based systems
Familiarity with data models, SQL, or foundational system architecture
Experience in regulated or enterprise environments
Knowledge of UX writing or customer‑facing documentation
Certifications such as CBAP, CCBA, PMI‑PBA, or technical writing credentials
Benefits
This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
Company
LexisNexis Risk Solutions
LexisNexis Risk Solutions provides information to assist customers in industry and government in assessing, predicting, and managing risk. It is a sub-organization of ChoicePoint.
H1B Sponsorship
LexisNexis Risk Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (129)
2024 (132)
2023 (86)
2022 (98)
2021 (125)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-22
BiometricUpdate.com
2025-12-27
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