5TH HQ · 15 hours ago
Bilingual Account Manager English & Spanish
Plantation, FL
Full-time
Onsite
Entry, Mid Level
$70K/yr - $70K/yr
2+ years exp5TH HQ LLC is seeking a sharp, energetic Account Manager for domestic sales. The role focuses on managing customer accounts and acting as the primary point of contact for clients, emphasizing inside sales and customer service.
EmploymentRecruitingStaffing Agency
Responsibilities
Manage and own a portfolio of domestic customer accounts, serving as the primary point of contact
Build and maintain strong customer relationships through responsiveness, follow-up, and solution-oriented communication
Act as the internal representative for customers, coordinating with multiple departments to ensure customer needs are met
Prepare quotes and gather all required documentation to support the quotation process
Provide timely updates to customers regarding order status, pricing, inventory, testing, shipping, and related matters
Handle customer inquiries, concerns, and complaints professionally and efficiently
Send product samples to existing and prospective customers as requested
Track and manage customer-owned inventory
Maintain accurate and organized customer records, including quotes, orders, pricing, packaging, specifications, and complaints
Process purchase orders and assist with invoice-related tasks
Provide regular feedback to management regarding account activity and status
Proactively identify opportunities to grow existing accounts and support new business initiatives
Participate in occasional trade shows and customer-related events
Perform other duties as assigned by the immediate supervisor
Qualification
Required
Associate's degree in Science or Business required
Bilingual English and Spanish is required
2–3 years of experience in account management, inside sales, or customer-facing sales roles
Proficient in Microsoft Outlook, Word, and Excel
Strong communication, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail with a strong customer-first mindset
Professional presentation, energetic personality, and ability to work directly with senior leadership
Preferred
Bachelor's degree preferred
Benefits
End-of-year bonus
Company
5TH HQ
5TH HQ is a staffing agency that provides recruitment and employment services for the manufacturing, logistics, and customer service sector.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase