TEKsystems · 13 hours ago
Problem Manager
Oldsmar, FL
Contract
Hybrid
Mid Level
$55/hr - $85/hrTEKsystems is a leading provider of business and technology services, focused on helping clients activate ideas and solutions for transformation. They are seeking a Problem Manager to fulfill the Problem Management function within their audience measurement organization, working closely with the IT service management group to analyze and manage major incidents while driving maturity in their processes.
Information Technology
Responsibilities
Fulfill the Problem Management function for the organization
Work closely with the IT service management group within the technology function
Look at major incidents and manage them effectively
Drive the questions, analyze data, and pick up trends
Help implement improvements to build maturity in the problem management processes
Qualification
Required
ServiceNow
ITIL
Problem Management
Data Analysis
Root Cause Analysis
ITIL certifications
ServiceNow service management modules
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase