Verber Family Dentistry · 12 hours ago
Front Desk - Treatment Coordinator
Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. They are seeking a Part-Time Front Desk Treatment Coordinator to manage patient interactions, schedule appointments, and perform administrative duties while ensuring a welcoming experience for patients.
DentalHealth CareMedical
Responsibilities
Greet and check-in/out patients and office guests with a friendly, professional demeanor
Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff
Verify patient and insurance information with high attention to detail and accuracy
Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation
Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism
Compile financial reports as needed to support practice operations
Retrieve, distribute, and manage incoming faxes and communications
Maintain patient confidentiality and adhere to HIPAA compliance guidelines
Ensure cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment
Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently
Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office
Qualification
Required
Exceptional customer service, organizational, and communication skills
Strong multitasking ability with high attention to detail
Self-motivated and proactive, with the ability to work independently and as part of a team
Ability to thrive in fast-paced, high-pressure environments and meet deadlines
Strong problem-solving skills with effective resolution implementation
Proficient in computer skills and able to learn new software
Compliance with OSHA, HIPAA, and Infection Control procedures
Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required
Benefits
Medical and Vision Insurance
In-house Dental Coverage with $0 Premium
401(k) Plan with Generous Company Match
Paid Time Off + Paid Holidays
Quarterly Bonus Potential
Life and Disability Insurance Options
CE Reimbursements and Long-Term Growth Opportunities!
Monthly Employee Engagement Activities….and MUCH more!