Awardco · 11 hours ago
Director of AI Operations & Enablement
Lindon, UT
Full-time
Hybrid
Director/Executive
6+ years expAwardco is seeking a highly capable, results-driven leader to serve as our Director of AI Operations & Enablement. This role is focused on helping Awardco adopt and operationalize AI across the business, driving productivity and improving customer experience through effective implementation and governance.
B2BEmployee BenefitsHuman ResourcesSaaS
Responsibilities
Build and maintain an Awardco-wide pipeline of AI opportunities across departments
Lead a structured intake and prioritization process for AI use cases
Evaluate impact based on ROI, adoption potential, complexity, and risk
Keep leadership up to date on the AI landscape and what matters for our business
Own delivery accountability for AI initiatives, including scope, timeline, adoption, and business impact
Partner with functional leaders to map workflows and identify automation opportunities
Lead execution of high-impact AI initiatives from concept to rollout
Translate business needs into requirements and work with teams to implement solutions (internal build, tools, vendors, integrations)
Drive operating rhythms to ensure initiatives ship on time and deliver outcomes
Develop internal enablement materials, playbooks, training, and documentation
Build an internal community of 'AI Champions' across departments
Improve adoption through communications, training sessions, and role-based enablement
Track and improve utilization and behavior change over time
Partner with IT, Legal, and Security to develop and enforce AI policies and guardrails
Establish an approved vendor stack and usage standards
Support vendor reviews and procurement processes
Ensure compliance with privacy, data handling, and security requirements
Implement success metrics and dashboards to track AI value (time saved, quality improvements, cost reduction, revenue lift)
Define standards for pilot success and scaling decisions
Create repeatable systems so AI implementation becomes a capability at Awardco, not a one-off effort
Qualification
Required
6 to 12+ years of experience in operations, strategy, program management, enablement, or digital transformation roles
Proven experience leading cross-functional initiatives from idea to execution
Strong working knowledge of modern AI capabilities and use cases (LLMs, automation, copilots, agents, retrieval, summarization, classification)
Ability to map and redesign workflows across teams to drive efficiency and quality
Strong communication skills (written, verbal, executive level)
High judgment and maturity with sensitive data, privacy, and security considerations
Preferred
Experience implementing automation or AI-powered tools in a SaaS environment
Experience partnering with IT, Security, Legal, and Engineering on platform rollouts
Familiarity with tools like ChatGPT Enterprise, Microsoft Copilot, Gemini, Slack AI, Notion AI, Gong, Zendesk AI, Salesforce Einstein, Zapier, Workato, etc
Experience running enablement programs and change management
Experience building internal communities of practice or champion networks
Benefits
Great Place to Work certified
Ranked in Inc. Best Workplaces
One of the Best and Brightest companies to work for
Ranked on the Salt Lake Tribune's Top Workplaces
Company
Awardco
Awardco is a human resources technology company that specializes in employee recognition and rewards solutions.
501-1000 employees
H1B Sponsorship
Awardco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$235M2025-05-20Series B· $165M
2021-10-28Series A· $65M
2020-01-06Series Unknown· $5M
Leadership Team
Steve Sonnenberg
Founder & CEO
Mike Sonnenberg
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase