NEOGOV · 6 hours ago
Income Maintenance Caseworker - Fayette County Assistance Office
Fayette County, PA
Full-time
Hybrid
Mid Level
$52K/yr - $79K/yr
4+ years expNEOGOV is seeking an Income Maintenance Caseworker to join the Commonwealth of Pennsylvania's Department of Human Services. This role is responsible for determining eligibility for various financial assistance programs and requires strong interpersonal skills to interview applicants and manage case documentation.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers as well as any additional programs the Department administers for applicants/recipients in accordance with state regulations
Interviewing customers either over the phone or in person
Reviewing, interpreting, and correctly applying policy
Data entering information into an automated eligibility determination system as well as performing manual calculations
Typing clear and thorough case comments about client circumstances and changes
Completing all work within deadlines in accordance with Federal and State policy
Complying with regimented policies and procedures as well as staying current with major changes impacting knowledge and skill
Qualification
Required
Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
A bachelor's degree; or
Any equivalent combination of experience and training
Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree
You must meet the PA residency requirement
Hiring preference for this vacancy may be given to candidates who live within Fayette County
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports
You must pass a background investigation
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment
Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification
Benefits
Health coverage, vision, dental, and wellness programs.
Multiple retirement and investment plan options.
Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays.
Flexible work schedules and work-from-home opportunities.
Internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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