TEKsystems · 3 hours ago
Desktop Support Analyst
Batavia, OH
Full-time
Onsite
Entry, Mid Level
$20/hr - $23/hr
2+ years expTEKsystems is a leading provider of business and technology services. They are seeking a Desktop Support Analyst to provide on-site 1st shift support in Batavia, OH, focusing on technical support and hardware installation in an enterprise environment.
Information Technology
Responsibilities
Provide 1st shift support for their location in Batavia, OH
Providing technical support and hardware installation in an enterprise level environment
Supporting project work like deployments of new end user technology in the environment
Imaging, configuration, & management of PCs, laptops, desktops, etc
Configuration, management of RF scanners
Configuration & management of printers (desktop, Label, etc.)
Full asset management of IT equipment at the facility (PCs, laptops, docks, RF scanners, printers, ancillary devices)
Includes ordering and managing peripheral devices, cables, monitors, etc.)
Specialty hardware configurations and management (i.e. mobile PC carts & scanners for inventory, IT equipment deployment for new logistics technology)
Scanner locker system management (see image in PDF)
Manages the badge system, adding/removing/creation of ID badges for employees
All On-site / hands-on work for ANY piece of IT equipment at the facility
Daily ongoing support, tickets (I don't have good ticket volume data as much of the work is done by in-person requests, etc.)
Remote IT support for other warehouse locations in the region
Lifecycle refresh of devices - There's an ongoing project to refresh ALL the RF scan guns at the facility, all hardware has been ordered and should ship in December, so configuration and deployment of that equipment
Qualification
Required
2+ years of strong hands on technical end user support
Providing technical support and hardware installation in an enterprise level environment
Broad IT experience and willingness to learn new things
Some level of warehouse or manufacturing experience
Imaging, configuration, & management of PCs, laptops, desktops, etc
Configuration, management of RF scanners
Configuration & management of printers (desktop, Label, etc.)
Full asset management of IT equipment at the facility
Ordering and managing peripheral devices, cables, monitors, etc
Specialty hardware configurations and management
Scanner locker system management
Managing the badge system, adding/removing/creation of ID badges for employees
All On-site / hands-on work for ANY piece of IT equipment at the facility
Daily ongoing support, tickets
Remote IT support for other warehouse locations in the region
Lifecycle refresh of devices
Self-directed and manage their time
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase