TEKsystems · 1 hour ago
Desktop Support Technician
London, KY
Full-time
Onsite
Entry Level
$19/hr - $23/hr
1+ years expTEKsystems is a leading provider of business and technology services, seeking a knowledgeable and customer-focused Desktop Support Technician to provide technical assistance across multiple local sites. The role involves supporting end users remotely and in person, performing installation, troubleshooting, and repair of devices in a Windows-based environment.
Information Technology
Responsibilities
Provide desktop support including installation, configuration, troubleshooting, and repair of hardware and software
Assist end users both remotely and on-site across multiple nearby counties
Perform basic network troubleshooting and escalate issues when needed
Support additional technology systems such as printers, peripherals, and related equipment
Maintain accurate documentation within a ticketing system
Deliver excellent customer service and build strong working relationships with end users
Work independently while managing daily tasks and travel between supported locations
Lift and carry equipment and work in physically demanding positions when required
Follow established procedures and adapt to working in secure or structured environments
Complete required training to ensure proper conduct, safety awareness, and operational readiness
Qualification
Required
1–2 years of experience in desktop support or a similar technical role
Strong troubleshooting skills across hardware, software, and operating systems
Experience supporting Windows‑based environments
Basic understanding of network connectivity and device configurations
Valid driver's license and ability to travel locally
Ability to lift heavy equipment and work in uncomfortable positions for extended periods
Strong communication skills and a customer‑focused mindset
Ability to work with minimal supervision and stay organized
Preferred
Experience with imaging, deployments, and user account support
Familiarity with cloud‑based environments and directory services
Exposure to ticketing systems and structured support workflows
Ability to support a variety of hardware including desktops, peripherals, and mobile devices
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase