NPAworldwide · 2 days ago
Escrow Support Processor
NPAworld is a company that specializes in escrow services, and they are seeking an Escrow Support Processor to provide centralized clerical processing of documents related to residential escrows. The role involves managing high-volume processing tasks, communicating with branches and customers, and ensuring quality control standards are met.
Recruiting
Responsibilities
Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes
Communicate information and instructions to escrow branches and occasionally customers
Scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards
Receipt in Lender/Buyer funds and work closely with Escrow to provide in-office support
Fulfill prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level
Work in a high volume, production role consisting of 6.5 hours of daily processing
Perform repetitive tasks that are not customer-facing
Meet with manager on a monthly basis to review production numbers and train on new tasks
Start with 2 assigned processes/tasks, eventually building up to 17 processes once previous tasks have been mastered
Qualification
Required
Self-starter and problem solver
Team-oriented and able to handle pressure and change
Strong customer service skills
Competent with Microsoft Office
Experience in time management and leadership skills
Ability to work Pacific hours from 6:00 am to 5:30 pm PST
Overtime may be required depending on business need and/or risk
High School diploma or equivalent is required
Preferred
Entry-level position; Escrow/industry experience is nice to have
Company
NPAworldwide
NPAworldwide is a global recruiting network that facilitates placements that result in split fees.
Funding
Current Stage
Early StageRecent News
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