Detroit Manufacturing Systems (DMS) · 4 hours ago
IT Administrator
Detroit, MI
Full-time
Onsite
Entry Level
1+ years expDetroit Manufacturing Systems (DMS) is seeking an IT Administrator to provide in-person technical support and maintain the organization's IT infrastructure. The role focuses on assisting users with hardware and software issues, managing user accounts, and supporting day-to-day IT operations.
AutomotiveLogisticsManufacturingTransportation
Responsibilities
Provide hands on support to employees for hardware, software, and basic network issues
Respond to support tickets, emails, and phone calls promptly and document all resolutions
Assist end-users with the setup of new devices, account access, and troubleshooting common issues
Guide users through standard solutions or escalate complex issues to senior administrators
Assist in creating and managing user accounts, passwords, and access permissions
Help with routine tasks in Active Directory such as password resets, group membership updates, as well as basic understanding of DHCP and DNS
Support the deployment and configuration of workstations, laptops, and mobile devices
Perform routine maintenance on computers, peripherals, printers, and office IT equipment
Install authorized software updates and security patches on workstations
Maintain accurate records of IT assets and assist with inventory checks
Help troubleshoot basic network connectivity issues (Wi-Fi, VPN, LAN)
Assist with the setup and testing of network hardware such as switches and access points (under supervision)
Report on network problems recurring to the senior IT team
Follow established security policies, including password requirements and data handling procedures
Assist with antivirus monitoring, reporting, and basic system security checks
Help ensure that workstations are updated and compliant with company IT standards
Create and update basic user guides, FAQs, and IT documentation
Participate in training to learn new tools, systems, and best practices
Support senior IT staff in projects and gain hands-on experience in more advanced administration tasks
Qualification
Required
Diploma, associate degree, or bachelor's degree in IT, Computer Science, or related field (or relevant certifications and/or work experience)
1–3 years of experience in technical support, helpdesk, or system administration
Strong understanding of Windows 10 and 11; basic knowledge of Windows Server 2016 and higher a plus
Familiarity with Microsoft 365, email setups, and standard business applications
Knowledge of PC hardware, troubleshooting methods, and simple network concepts
Understanding of basic cybersecurity best practices
Strong willingness to learn and develop new skills
Good communication and customer service skills
Problem-solving mindset and attention to detail
Ability to follow instructions and work collaboratively with senior IT staff
Preferred
Experience with ticketing systems (e.g., Sysaid, ServiceNow) is a plus
Company
Detroit Manufacturing Systems (DMS)
Detroit Manufacturing Systems engenders pride in our team members, whose lives are transformed by their ability to learn new skills and work every day in a welcoming environment, where we use innovative technology to deliver high-quality parts on time to our customers.
1001-5000 employees
H1B Sponsorship
Detroit Manufacturing Systems (DMS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (3)
2022 (5)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Bruce Smith
Majority Owner, Chairman and CEO
Tom Swartz
Chief Technology Officer
Recent News
DBusiness Magazine
2025-06-18
2023-01-20
Company data provided by crunchbase