Okta for Developers · 1 day ago
Senior Executive Technology Specialist
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$98K/yr - $148K/yr
5+ years expOkta is The World’s Identity Company, dedicated to providing secure access and authentication solutions. The Senior Executive Technology Specialist will serve as a high-touch technical partner for senior leaders, ensuring seamless technology operations and support across various environments and situations.
Computer Software
Responsibilities
Executive Workflow Ownership: You will take full accountability for the end-to-end technical experience of the CEO’s office, ensuring that hardware, software, and connectivity work in harmony across office, home, and mobile environments
Meeting Reliability & Room Readiness: You will own the "Success of the Session." This includes conducting rigorous pre-flight AV testing, managing complex hybrid meeting configurations, and providing real-time support for board meetings, earnings calls, and keynote presentations
AI & Productivity Tools Support: Partnering with Productivity Engineering, you will deploy and optimize cutting-edge AI tools and agentic platforms specifically for executive use cases, helping to automate routine tasks and streamline high-level decision-making
Access, Admin, & Security Workflows: You will manage the delicate balance of high security and low friction. This involves managing identity access, troubleshooting authentication hurdles, and ensuring the executive team operates within Okta’s security best practices without losing velocity
Documentation & Runbooks: You will build the "Instruction Manual" for executive success. By creating detailed technical runbooks and travel-ready "Go-Kits," you ensure that support remains consistent and predictable regardless of location or time zone
Proactive Monitoring & Coverage: You don't wait for a ticket. You will actively monitor systems, predict potential points of failure (especially during travel schedules), and provide a layer of coverage that makes technology issues invisible to the executive team
Qualification
Required
5+ years of professional experience in technical support, with a minimum of 3 years specifically supporting C-Suite executives or high-profile leadership in a fast-paced technology environment
Advanced knowledge of macOS, iOS, and mobile device management (MDM), along with deep expertise in Zoom, A/V hardware, and complex networking environments
Exceptional communication skills and the ability to remain calm and decisive under pressure
A disciplined approach to proactive maintenance, documentation, and follow-through
Flexibility to provide 'always-on' support during critical business cycles and the ability to travel as needed to support the executive team on the road
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Okta for Developers
Resources for developers using Okta’s Identity services: Okta's Customer Identity Cloud (aka Auth0 by Okta or CIC) and Workforce Identity Cloud (WIC).
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase