TEKsystems · 5 hours ago
Hybrid Customer Service
TEKsystems is a leading provider of business and technology services, and they are seeking a Member Support Representative to join their 24/7 contact center team. The role involves providing empathetic support to members, answering questions, guiding them through products and services, and recommending suitable options based on their needs.
Information Technology
Responsibilities
Be the first point of contact, providing helpful, empathetic support to members
Answer questions and guide members through our products and services with confidence and clarity
Navigate multiple systems while staying engaged and attentive to members’ needs
Support everyday banking activities, including savings, checking, loans, credit cards, and IRAs
Recommend products and services that genuinely fit members’ goals—no pressure, just great service
Qualification
Required
Strong communication skills and a genuine desire to help people
The ability to stay focused, positive, and organized in a dynamic environment
A willingness to learn, grow, and take on new challenges
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase