Hybrid Customer Service jobs in United States
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TEKsystems · 10 hours ago

Hybrid Customer Service

TEKsystems is a leading provider of business and technology services, and they are seeking a Member Support Representative to join their 24/7 contact center team. The role involves providing empathetic support to members, answering questions, guiding them through products and services, and recommending suitable options based on their needs.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Be the first point of contact, providing helpful, empathetic support to members
Answer questions and guide members through our products and services with confidence and clarity
Navigate multiple systems while staying engaged and attentive to members’ needs
Support everyday banking activities, including savings, checking, loans, credit cards, and IRAs
Recommend products and services that genuinely fit members’ goals—no pressure, just great service

Qualification

Customer serviceCommunication skillsEmpathyOrganizational skillsWillingness to learn

Required

Strong communication skills and a genuine desire to help people
The ability to stay focused, positive, and organized in a dynamic environment
A willingness to learn, grow, and take on new challenges

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase