Kodak Alaris · 6 hours ago
Field Service Technician - Ohio
Florence, KY
Full-time
Onsite
Mid Level
$25/hr - $28/hr
3+ years expKodak Alaris is a global technology company delivering innovative customer solutions. They are seeking a Field Service Technician responsible for on-site repairs and installations of company and multi-vendor systems, ensuring customer satisfaction through preventive maintenance and support.
Business Information SystemsHardwarePrintingSoftware
No H1B
Responsibilities
Responsible for overall territory management including related administration pertaining to customer calls, timely completion of service reports, expense reports and weekly time reports, as well as the tracking of preventive maintenance and upgrade requirements for assigned customers
Performs necessary installation, servicing and preventative maintenance of equipment
Provides operator training and ongoing support and education for customers including new products and programs, etc
Acts as customer liaison and help drive customer issues to resolution
Drives revenue growth initiatives as assigned by management
Maintains company assets in accordance with company guidelines
Ensures all customers and company policies are adhered to
Consistently meets all performance goals
Lift up to 50 lbs
Maintain clean driving record to company requirements
Qualification
Required
Responsible for overall territory management including related administration pertaining to customer calls, timely completion of service reports, expense reports and weekly time reports, as well as the tracking of preventive maintenance and upgrade requirements for assigned customers
Performs necessary installation, servicing and preventative maintenance of equipment
Provides operator training and ongoing support and education for customers including new products and programs, etc
Acts as customer liaison and help drive customer issues to resolution
Drives revenue growth initiatives as assigned by management
Maintains company assets in accordance with company guidelines
Ensures all customers and company policies are adhered to
Consistently meets all performance goals
Lift up to 50 lbs
Maintain clean driving record to company requirements
A working knowledge of PC operating systems, software applications and basic knowledge of computer networking
3 or more years of related field service experience
High school diploma or GED required
Benefits
Paid flexible time off
Health
Dental and vision coverage
Paid sick leave
Paid parental leave
401(k) plan with company match
Short-term and long term disability coverage
Life insurance
Company
Kodak Alaris
Kodak Alaris is a company that is passionate about using technology to transform organizations and improve people's lives across the planet.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.19MKey Investors
Platinum Equity
2025-09-05Debt Financing
2024-08-01Acquired
2013-08-23Private Equity· $17.19M
Leadership Team
Mark Alflatt
CFO to CEO (left role in 2022)
Recent News
2026-01-22
Venture Capital Firms
2025-11-08
2025-10-03
Company data provided by crunchbase