A Square Group (ASG) · 6 days ago
Acquisitions/Property/Mobile Support Specialist
A Square Group (ASG) is a Minority- and Woman-Owned, Physician-Owned small business specializing in federal government contracting with over 15 years of experience. The Acquisitions/Property/Mobile Support Specialist will support the National Institute of Mental Health by managing software acquisitions, property inventory, and mobile device support to ensure efficient IT operations.
Health CareInformation TechnologyOutsourcing
Responsibilities
Supports IT software and license renewals, including market research, quote analysis, acquisition planning, and post-award tracking
Analyzes existing software contracts for business alignment, compliance, usage, and budget priorities. Recommends contract renewals, modifications, and terminations
Develops and maintains relationships with vendors and solution providers to obtain favorable pricing and ensure compliance with terms, schedules, and other provisions of purchase orders and acquisition contracts consistent with customer requirements and procurement policies/procedures
Evaluates new information systems products or services and provides recommendations
Maintains accurate and up-to-date documentation, and prepares reports and analysis for executive leadership and decision-makers
Tracks inventory numbers at the NSC location, alerting stakeholders when stock is running low
Receives shipments and alert requesters. Decals accountable property and submits information into the appropriate systems. Coordinates delivery of items that do not go into the storage room. Reports damaged/defective shipments to the vendor. Resolves delivery and acceptance discrepancies
Assigns technology equipment to users, coordinating with desktop support for provisioning, and updates property tracking systems
Receives technology equipment from offboarding users, receives broken or obsolete equipment, updates property tracking systems, securely wipe devices, and prepares equipment for surplus
Provides requesters with property reports
Assists with Property audits
Tracks and allocate stock across all NIMH locations. Recommends acquisition purchases when needed and request quotes
Determines whether devices can be redeployed, eligible for recycling credit, or should be surplused
Confirms SIM activation, verify serial numbers and enrollment in NIH’s MDM, and ensures required security policies, applications, and configurations are applied before deployment
Assigns devices to users
Determines whether temporary data plans or service adjustments are needed. Ports numbers and disconnect lines
Troubleshoots mobile devices issues and escalates to appropriate teams
Supports anomaly checks, audits, billing reconciliation, usage pattern analysis, and metric compilations
Other duties as assigned
Qualification
Required
Hands-on experience with Procurement Systems (such as POTS), ideally within the Federal workplace
In-depth knowledge of procurement and order fulfillment processes within an enterprise/federal environment
Awareness of the IT Asset Management Lifecycle from Procurement to Disposition
Experience working with the Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
Knowledge of current mobile devices, IT hardware, and components, including peripherals
Experienced in serving as the sole point of contact for multiple equipment vendors
Strong communication skills and attention to detail
Preferred
ITIL v4 certification
Formal training on Acquisitions, Property Management, and ITAM lifecycle
Hands-on experience with Property Management systems (such as SunFlower, NBS Personal Property)
Experience with IT Service Management Solutions (such as ServiceNow)
Bachelor's degree in Finance, Business, or Information Technology
Benefits
Healthcare Benefits
Life
Disability
Paid Time Off
401k Matching
Employee Referral Bonus
Education Assistance
Learning and Development resources