Optum · 12 hours ago
Clinical Admin Coordinator
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. In this role, you will manage administrative intake of members, work with healthcare facilities, and assist clinical staff to enhance customer satisfaction and improve health outcomes.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Manage administrative intake of members
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Handle resolution/inquiries from members and/or providers
This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.This is high volume, customer service environment. You'll need to be efficient, productive and thorough working with paper and electronic medical records
Qualification
Required
High School Diploma/GED (or higher)
2+ years of customer service experience
Intermediate level of proficiency with MS Word, Excel and Outlook
Preferred
Medical record chart review experience
Experience within the health care industry and within health care insurance
Experience working in a call center
ICD-9 and CPT knowledge
Billing knowledge
HCC knowledge
Benefits
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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