Redwire · 1 day ago
Skillbridge Intern - IT Support Specialist
Jacksonville, FL
Internship
Onsite
Intern
2+ years expRedwire is accelerating humanity’s expansion into space by delivering reliable, economical and sustainable infrastructure for future generations. The Skillbridge Intern - IT Support Specialist will serve as the primary customer interface for IT support and systems administration, managing user accounts, troubleshooting systems, and maintaining network hardware/software.
ManufacturingSpace TravelTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Serve as the first point of contact for internal staff seeking technical assistance
Respond to events / problems and record their resolution in help desk ticketing software
Basic administration of a hybrid environment with both Active Directory and Azure AD resources
Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
Communicate clearly with customers and provide regular updates, status and information
Perform limited maintenance on servers and critical laboratory and testing systems
Coordinate purchasing and inventory management of IT equipment and software to support users
Pass on any feedback or suggestions by users or management to the appropriate team
Determine process improvements, best practices, and develop new processes
Work in close partnership with cross-functional teams and management
Qualification
Required
High School and 2+ years of experience as a help desk technician or other IT customer support role
Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration
Experience with Windows 10/11 and Windows Server 2016 or 2019
Demonstrated ability to configure, support, troubleshoot and administer Windows workstations
Remote troubleshooting experience through remote control software
Curiosity and a willingness to search for solutions to problems that you don't know how to solve
Support a hybrid environment with both Active Directory and Office365 resources
Proficient verbal and written communication skills
Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight
US Citizenship required for working on controlled information systems
Must be active military transitioning out of service
Preferred
Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
Experience with iOS and Android mobile operating systems
Solid understanding of computer systems, mobile devices, and other tech products
Identify and suggest possible improvements on procedures
Ability to obtain a Security Clearance
Benefits
Highly competitive benefits package
Company
Redwire
Redwire focuses on space commercialization, digitally engineered spacecraft, on-orbit service, assembly, and manufacturing.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$450M2025-06-16Post Ipo Equity· $260M
2025-06-13Post Ipo Debt· $90M
2021-09-03Post Ipo Equity· $100M
Leadership Team
Peter Cannito
Chief Executive Officer and Chairman
Al Tadros
Chief Technology Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase