Gifthealth · 11 hours ago
Pharmacy Intern – Patient Counseling & Phone Support
Columbus, OH
Internship
Onsite
InternGifthealth is seeking a Pharmacy Intern to support patient counseling and clinical call center operations under the supervision of a licensed pharmacist. This role focuses on patient education, medication support, and call-based engagement to ensure patients understand their therapy and adhere to treatment plans.
Health CarePharmaceuticalSoftware
Responsibilities
Support daily pharmacy operations under the direct supervision of licensed pharmacists, including phone support, prescription processing, refill coordination, and workflow support
Assist with patient interactions by phone, directing clinical questions to a licensed pharmacist as appropriate
Accurately document activities and maintain pharmacy records in accordance with regulatory and organizational requirements
Assist pharmacists in identifying potential medication-related issues such as refill delays, adherence challenges, or patient access concerns, and escalate appropriately
Support medication therapy programs, inventory management, and follow-up activities as assigned
Support patients and pharmacists by facilitating prescription transfers and coordinating with prescribers to obtain prescriptions or necessary clarifications
Participate in quality assurance, safety checks, and error-prevention workflows within intern scope of practice
Work closely with pharmacists, pharmacy technicians, and support staff to ensure efficient workflow and continuity of patient care
Communicate clearly and professionally with team members to support daily pharmacy operations
Participate in staff meetings, training sessions, and on-the-job learning opportunities to enhance clinical and operational knowledge
Maintain compliance with federal, state, and organizational regulations, including HIPAA and patient privacy standards
Adhere to intern scope-of-practice guidelines and supervision requirements at all times
Actively engage in feedback and learning opportunities to develop pharmacy knowledge, professionalism, and operational skills
Qualification
Required
Currently enrolled in an accredited Doctor of Pharmacy (PharmD) program
Active Pharmacy Intern license in Ohio (or ability to obtain prior to start date)
Interest in community, retail, or institutional pharmacy practice
Strong communication, organization, and teamwork skills
Attention to detail and commitment to accuracy and patient safety
Comfort working in a fast-paced pharmacy environment
Preferred
Ability to learn and follow pharmacy workflows efficiently
Ability to handle phone calls, conduct patient counseling as needed, and efficiently use pharmacy systems, telephony tools, and computer applications throughout scheduled shifts
Strong time management and multitasking skills
Professional, reliable, and patient-focused attitude
Openness to coaching, feedback, and skill development
Company
Gifthealth
GiftHealth is a healthcare tech startup that streamlines pharmacy experience with free delivery and competitive medication pricing.
Founded in 2020
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45.8MKey Investors
Eir PartnersAllos Ventures
2023-04-04Private Equity· $40M
2021-03-16Seed· $5.8M
2020-06-04Pre Seed
Leadership Team
John Romano
President and Co-Founder
Derek Schneider
CTO
Recent News
2026-01-14
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-13
2026-01-11
Company data provided by crunchbase