LanceSoft, Inc. · 5 months ago
Technical Support Associate
Richardson, TX
Full-time
Onsite
Senior Level
$28.93/hr - $28.93/hr
5+ years expRaytheon Technologies is seeking a highly experienced and hands-on Technical Support Associate to support their Operations Repair & Maintenance Team within Optics Manufacturing. The successful candidate will ensure production readiness and uptime across multiple factories and work closely with Engineering, Maintenance, Quality, and Operations to address equipment needs and implement preventive maintenance.
Information Technology
Responsibilities
Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment
Lead or support installation and upgrade of new or existing production equipment
Develop and follow preventive maintenance procedures (including Lockout/Tagout)
Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues
Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient
Support layout planning, capital equipment procurement, and documentation updates
Participate in call-in and weekend work as required to support critical operations
Follow all OSHA and Raytheon safety protocols
Qualification
Required
Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting
Strong mechanical aptitude and troubleshooting skills
Experience working with automated equipment and control systems
Experience working with high voltage systems (480V, 208V, 110V, and DC voltages)
Experience using multimeters, current probes, and diagnostic instruments
Ability to work from schematics, technical drawings, manuals, and verbal instructions
Experience interfacing with multi-disciplinary teams and working with minimal supervision
Must be able to work 2nd shift after training, with flexibility for weekends/call-ins
Comfortable working in a high-voltage, hands-on environment, this is not a desk or technician helper role
Associate's Degree in Electronics, Mechanical Technology, or related technical field
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase