Adapt · 7 hours ago
Product Advocate
San Francisco, CA
Full-time
Onsite
New Grad, Entry LevelAdapt is an AI company focused on helping businesses become AI native. They are looking for a Product Advocate to manage customer onboarding and ensure sustained usage of their AI system, guiding new users through integrations and skill setups while providing feedback to improve the product.
Digital MarketingInformation TechnologySoftware
Responsibilities
Run demos and onboarding calls for new trials
Guide customers through integrations, skill setup, and early use cases
Live in Slack Connect, managing a high volume of accounts with short, high-signal responses
Identify friction points and feed insights back to product
Build lightweight documentation and playbooks as you learn what works
Qualification
Required
Curiosity over credentials - you like learning how things work and figuring out problems on the fly
Technical aptitude - comfortable with APIs, integrations, and light technical work (no engineering background required)
Strong written communication - you'll write more messages in a day than most people do in a week
High volume tolerance - you can context-switch across dozens of accounts without dropping threads
Relationship instincts - you're genuinely interested in helping people succeed, not just closing them
Company
Adapt
Adapt design, develop, and create digital products and digital business development.
Founded in 1998
51-200 employees
H1B Sponsorship
Adapt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2022 (2)
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase