Community Options, Inc. · 12 hours ago
Incident Management Assistant (Full-Time)
Syracuse, NY
Full-time
Onsite
Entry Level
$27/hr - $27/hr
3+ years expCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. They are seeking a Full-Time Incident Management Assistant to support incident management and internal investigations of residential, day, and vocational programs.
CharityManagement ConsultingSocial
Responsibilities
Review incident documentation and verify all required elements are complete to accurately support incident packages
Ensure incident packages are submitted timely per state regulations
Monitor Therap General Event Records (GER’s) to verify incidents are properly documented and Reported
Verify that all required notifications have been made to the individual’s team, management, clinical staff, and regulatory agencies
Participate in regular incident review committee meetings, and maintain incident management database as required
Assist in reviewing investigation recommendations with the Incident Management Coordinator and Incident Review Committee
Report and investigate TBI and NHTD Serious Reportable Incidents to perspective RRDC
Report and investigate TBI and NHTD Internal Recordable Incidents for identifying trends to determine any necessary policy and procedural changes
Analyzes quarterly and annual Reportable Incident reports and internal occurrences to identify trends
Knowledgeable of OPWDD Incident Reporting Management Application RMA
Monitor the implementation of Incident Review Committee recommendations and report any issues
Conduct investigation follow-up as required or requested by the Incident Review Committee
Assist Incident Management with ensuring assigned regions comply with Community Options Abuse and Neglect Policy
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or Investigation
Qualification
Required
High school diploma or GED required
Valid driver's license with satisfactory driving record
Experience with community-based support for persons with disabilities
Ability to maintain effective relationships with management, employees, regulatory/oversight agencies, and the general public
Ability to effectively present facts and recommendations in oral and written form
Proficient with Microsoft Office 365
Preferred
Associates/bachelor's degree in a related field with at least three years of relevant experience preferred
Benefits
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays—Including a Birthday Holiday
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Incredible career growth opportunities
University partnerships that include tuition reduction
Company
Community Options, Inc.
Community Options, Inc.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Stack
President
Recent News
2026-01-16
2025-08-25
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