CITI, Inc. · 9 hours ago
Administrative Assistant
CITI, Inc. is a leading systems integrator headquartered in Charlotte, North Carolina, providing automation and network solutions for industrial operations. The Administrative Assistant will support the organization by performing various clerical duties, assisting with purchasing functions, and providing customer service.
Electrical & Electronic Manufacturing
Responsibilities
Perform clerical duties including photocopying, emailing, faxing, filing, mailing, and maintaining organized records
Create, maintain, and update file indexes and handle requests for information and data
Prepare documents such as reports, memos, packing slips, correspondence, and emails
Operate and maintain standard office equipment (printers, copiers, fax machines, etc.) and assist with laser engraver operation as instructed
Provide general and specialized information regarding departmental functions, exercising judgment, tact, and discretion when handling sensitive matters
Support warehouse-related documentation and office coordination tasks as needed
Receive and screen visitors in a professional and respectful manner
Answer and direct phone calls using a multi-line system
Provide customer service support and follow-up, ensuring inquiries are handled efficiently
Direct visitors and callers to the appropriate contact person or department
Assist with verifying purchase requisitions and clarifying unclear items or part numbers
Communicate with vendors to obtain product or service information such as price, availability, and delivery schedules
Help prepare and process purchase orders
Support receiving and verification of materials, supplies, and equipment against purchase orders
Assist in resolving discrepancies between invoices, packing slips, and purchase orders
Help maintain purchasing records and documentation
Support cost-comparison efforts by collecting vendor quotes and tracking purchase status
Qualification
Required
High School Diploma or equivalent combination of training and experience
Strong written and verbal communication skills
Excellent organizational, planning, and prioritization abilities
Attention to detail and accuracy in all work
Ability to adapt to changing needs and balance multiple responsibilities
Customer service orientation with professionalism and tact
Team-oriented mindset with strong collaboration skills
Proficient in Microsoft Office Suite and general office software
Preferred
Experience with purchasing systems or QuickBooks (a plus)
Benefits
Health insurance
401(k)
Dental insurance
Life insurance
Paid time off
Vision insurance
Company
CITI, Inc.
Headquartered in Charlotte, NC, CITI is a leading HUB certified systems integration company that has been providing instrumentation, factory automation, telemetry, SCADA, and maintenance services in the Southeast for over 30 years.
Funding
Current Stage
Growth StageCompany data provided by crunchbase