Yessio LLC · 3 hours ago
Customer Service Representative
Yessio LLC is a family owned business established in 2011, committed to providing excellent customer service. The Customer Service Representative will handle inquiries via telephone or email, ensuring high customer satisfaction and verifying account information.
Business DevelopmentConsultingOutsourcing
Responsibilities
Perform inbound and outbound calls
Educate and build rapport with customers
Consult with customers to answer customer inquiries
Help setup customer accounts and verify banking and employment information
Process customer payments
Excellent service while achieving quality results
Qualification
Required
High School Diploma or GED
Fluent in English
Good communication skills
Cheerful attitude
Ability to learn new skills
Generally computer savvy
Self-motivated to improve skills and add value
Good attendance and punctuality
Basic mathematical skills
Benefits
Paid training
Personal recognition for a job well done
Performance based incentives
Monthly bonuses
Family owned business that treats employees like family
Company barbeques
Monthly team motivation contests
Spacious work area and desks
Weekly coaching sessions
Employee referral bonus program
A stable employer
Medical insurance
Dental plans
Company paid holidays
Paid time off (PTO) which is earned starting on your 1st day