Office Assistant 1 jobs in United States
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State University of New York College of Optometry · 1 day ago

Office Assistant 1

The State University of New York College of Optometry is seeking an Office Assistant 1 for their University Eye Center. The role involves greeting patients, managing appointments, processing necessary forms, and ensuring high-quality customer service in a professional environment.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Greets patients in a professional, courteous manner upon arrival to the service. Interacts with patients to serve their needs and provide assistance and information on the telephone or in person with regard to the services
Prepares all necessary forms that need to be processed for the patient (HIPAA, assignment of benefits, etc.) and have them scanned into the EMR in a timely manner
Effectively makes the necessary appointments and referrals for services upon exiting
Effectively works with the computer terminals data entry, retrieval, and processing of information in the NextGen and EHR systems, while processing UEC patients
The quality and volume of work must be acceptable and timely
Answers telephones in an appropriate, professional manner and schedules patients in the appropriate slots
Performs the following tasks in the clinic areas: verification of demographic information, print reports and reconcile information, obtain basic insurance information, conduct follow-up on no-show and cancelled appointments, contact the call center to complete insurance during registration, and enter copays/insurance cards

Qualification

Customer serviceData entryAttention to detailProfessional communicationTeam collaboration

Required

Ability to work Evenings and weekends
Ability to work Monday: 11:00-7:00, Tuesday through Thursday: 9:30-5:30, Saturday: 8:00-4:00 or Monday through Thursday: 12:00-8:00, Saturday: 8:30-4:30
Ability to provide high-level customer service in a professional, service-oriented, respectful, and friendly manner
Strong attention to detail

Benefits

13 days of annual leave per year
13 paid holidays per year
Qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program

Company

State University of New York College of Optometry

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The State University of New York College of Optometry advances visual health and patient care through leadership in education, research and service.

H1B Sponsorship

State University of New York College of Optometry has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (1)
2021 (2)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Joy Harewood, OD, FAAO, Dipl ABO
Chief Diversity Officer, Associate Clinical Professor
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Robert Pellot
Chief Information Officer
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Company data provided by crunchbase