State University of New York College of Optometry · 1 day ago
Office Assistant 1
The State University of New York College of Optometry is seeking an Office Assistant 1 for their University Eye Center. The role involves greeting patients, managing appointments, processing necessary forms, and ensuring high-quality customer service in a professional environment.
Higher Education
Responsibilities
Greets patients in a professional, courteous manner upon arrival to the service. Interacts with patients to serve their needs and provide assistance and information on the telephone or in person with regard to the services
Prepares all necessary forms that need to be processed for the patient (HIPAA, assignment of benefits, etc.) and have them scanned into the EMR in a timely manner
Effectively makes the necessary appointments and referrals for services upon exiting
Effectively works with the computer terminals data entry, retrieval, and processing of information in the NextGen and EHR systems, while processing UEC patients
The quality and volume of work must be acceptable and timely
Answers telephones in an appropriate, professional manner and schedules patients in the appropriate slots
Performs the following tasks in the clinic areas: verification of demographic information, print reports and reconcile information, obtain basic insurance information, conduct follow-up on no-show and cancelled appointments, contact the call center to complete insurance during registration, and enter copays/insurance cards
Qualification
Required
Ability to work Evenings and weekends
Ability to work Monday: 11:00-7:00, Tuesday through Thursday: 9:30-5:30, Saturday: 8:00-4:00 or Monday through Thursday: 12:00-8:00, Saturday: 8:30-4:30
Ability to provide high-level customer service in a professional, service-oriented, respectful, and friendly manner
Strong attention to detail
Benefits
13 days of annual leave per year
13 paid holidays per year
Qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program
Company
State University of New York College of Optometry
The State University of New York College of Optometry advances visual health and patient care through leadership in education, research and service.
H1B Sponsorship
State University of New York College of Optometry has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
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