Aurora Health Care · 6 hours ago
IT Business Operations Analyst- Vendor Management/Contracts
United States
Full-time
Remote
Mid Level
3+ years expAurora Health Care is seeking an IT Business Operations Analyst specializing in Vendor Management and Contracts. The role involves coordinating contracts, managing IT budgets, and ensuring adherence to service level agreements while providing support for contract negotiations and vendor management.
Health Care
No H1B
Responsibilities
Assist in the coordination of contracts with the Business requestor, Finance and relevant Technology Services Personnel to development the contract business terms (licensing, pricing, duration, deliverables, SLAs, etc.) from initial concept through to execution
Assist with HIT Department Budget preparation and information gathering process. Assist in identifying budget needs, validates purchasing requests, identify potential savings opportunities, variance analysis to HIT spend to keep alignment with HIT Budget. Ensure contractual Service Level Agreements (SLAs) are adhered to. Maintenance and tracking of all contract issues from initiation to resolution with proper documentation
Provide input to evaluation, selection, and contract negotiations for acquisitions. Provides input and maintains a licensing reporting system, and reviews and audits information to ensure proper licensing is maintained
Prepare and manage annual category, sub category and IT supplier level investments for products and services for reporting and inputs into IT budgeting and strategic planning process. Improve IT spend management by evaluating spend to determine if IT is using other than preferred vendors and communicating with business to promote benefits of using preferred vendors
Performing periodic audits of invoices to ensure vendor is charging negotiated contract prices or quotes, work with accounts payable team to assist in invoice reconciliation issues
Coordinate and process IT equipment and supply orders and deliveries with designated vendors. Submit IT equipment and supply requirements through contracts work flow as applicable
Oversees and leads proposals and communications for identified product/service opportunities. Negotiates with suppliers, reviews and completes business terms and conditions, and works with the Commercial Transactions Group to complete agreement
Participate in periodic status update meetings with Application Owners and Business users regarding contract negotiations
Acts as a resource for the project managers to ensure that project related standards are being utilized. Acts as a business resource by providing direction for various product processes (i.e. research, return merchandise authorization (RMAs), warranties, equipment quote assistance)
Provides coaching and guidance to new and associate level team members
Qualification
Required
Bachelor's Degree (or equivalent knowledge) in Computer Science
Bachelor's Degree (or equivalent knowledge) in Information Technology
Bachelor's Degree (or equivalent knowledge) in Business
Typically requires 3 years of experience in a Computer Science, Information Technology or Business Administration related field
Computer literacy with Microsoft Office Suite
Experience in working with large-scale automated material management systems
Demonstrated sourcing and negotiation experience with major software suppliers
Previous experience supporting IT systems on how they function
Broad understanding of IT software licensing
Working knowledge of software asset management
Excellent written and verbal communication skills
Ability to handle sensitive issues and confidential agreements
Strong attention to detail
Procurement and technology business knowledge including robust understanding of contract terms and contract execution
Demonstrated ability to manage and follow-through on multiple projects/contracts simultaneously
Ability to work with analysis tools such as Excel and ERP financials to analyze data
Knowledge of using a ticketing system to manage workload
Highly self-directed and innovative
A high level of understanding of the language and structure of technology contracts
Ability to multitask, work independently and prioritize assignments
Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve
Company
Aurora Health Care
At Aurora Health Care, helping people live well is what drives us – it’s our purpose and what we do every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kristie Geil DNP, RN, CENP
Area VP/CNO Aurora Health Care, South Wisconsin, VP/CNO Aurora Medical Center Kenosha
Carla LaFever
Chief Clinical Services Officer
Recent News
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