Barcelo & Associates - Allstate Insurance · 1 day ago
Service Insurance Consultant (Bilingual Spanish/English)
Barcelo & Associates, an Allstate Insurance agency located in Houston, Texas, is seeking a bilingual Service Insurance Consultant. In this role, you will support clients by addressing their insurance needs, providing exceptional service, and building strong relationships while communicating in both Spanish and English.
Insurance
Responsibilities
Serve as the primary point of contact for clients, providing exceptional service via phone, email, and in-person interactions
Address client inquiries, concerns, and requests promptly and professionally, using both Spanish and English as needed
Assist clients with policy information, claims processing, and general account management
Explain insurance policies and coverage options clearly and concisely to clients in their preferred language
Build and maintain strong, positive relationships with our diverse client base
Collaborate with internal teams to ensure seamless client support and issue resolution
Qualification
Required
Fluency in both Spanish and English (written and spoken) is mandatory
Previous experience in customer service, ideally within the insurance industry
Excellent communication and interpersonal skills
Proficiency with customer relationship management (CRM) software
A positive attitude and genuine desire to help others
Ability to manage multiple tasks and remain organized
High school diploma or equivalent required
Benefits
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Retirement Plan
Company
Barcelo & Associates - Allstate Insurance
Exclusive Allstate Insurance Agency providing Auto, Home, Life and many other insurance solutions for individuals and businesses.
H1B Sponsorship
Barcelo & Associates - Allstate Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (16)
2023 (40)
2022 (33)
2021 (12)
2020 (93)
Funding
Current Stage
Early StageCompany data provided by crunchbase