ApTask · 1 month ago
Lockbox Application Analyst
Brooklyn, OH
Full-time
Onsite
Entry Level
$30/hr - $30/hr
2+ years expApTask is a leading global provider of workforce solutions and talent acquisition services. The Lockbox Application Analyst role involves supporting multiple functions within Lockbox in Payment and Deposit Operations, focusing on procedure development, testing, and creating scripts for testing. The analyst will also provide operational support and drive execution of strategic initiatives.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Create, edit, and test application and operational procedures for Lockbox Operations and Support
Write and execute test scripts for operational testing of applications in process improvement projects
Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
Mine data from primary and secondary sources often using complex joins across multiple datasets
Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures
Delivering high quality support and great service to our internal/external partners and clients
Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects
Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business
Qualification
Required
Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment
Attention to detail in documenting and implementing requirements
Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
Excellent written and verbal communication skills
Ability to effectively manage change
Ability to stay on top of task assignments
Strong decision making and analytical skills
Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
Interest, willingness and ability to assimilate information quickly and succinctly
Works well in a team-based environment
Preferred
1-2 years of Operational Analyst experience
Technically savvy in relation to Windows systems and software
Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
H1B Sponsorship
ApTask has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
Company data provided by crunchbase