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Jordan's Furniture · 21 hours ago

Corp - In Home Service - In Home Svc Apprentice

Natick, MA

Full-time

Onsite

New Grad, Entry Level

Jordan's Furniture is seeking an In Home Service Apprentice to perform repairs on furniture in both warehouse and customer homes. The role involves refinishing, repairing, and rebuilding furniture while ensuring customer satisfaction and adhering to safety standards.

E-CommerceHome Decor

Growth Opportunities

Responsibilities

Refinishes damaged furniture, brushes or sprays coats of paint, stain, enamel or lacquer, removes finishes, cleans, sands, putties and patches, mixes paints and stains to match existing finish

Repairs and rebuilds damaged leather or upholstery furniture, removes or replaces material, tacks or sews damaged material, repairs wooden frames

Repairs or replaces damaged mechanical parts of furniture

Loads, unloads, and transports tools between stops

Sets up and operates such tools as power drills, sanders, saws, and their tools required for repair

Completes repair paperwork and other documentation as required

Safely drives company van to customer homes to assess and repair damaged furniture

Performs all duties, including using and maintaining tools/equipment and chemicals, in accordance with company and OSHA safety standards & guidelines

Effectively educates and informs customers on repair techniques and/or warranty programs

Must be able to read and communicate effectively in English Any other function or responsibility as assigned by the Supervisor

Any other function or responsibility as assigned by the Supervisor

Qualification

Repair skillsUpholsteryRefinishingLeather repairCustomer educationCommunication skillsProfessional demeanorInterpersonal skillsOrganizational skills

Required

High School education

Must demonstrate the ability to learn and perform repair skills in upholstery, refinishing, leather and mechanisms

Must successfully achieve Level I criteria to advance to In Home Service Technician within one year of employment, which is the equivalent of journeyman repair skills in all categories

Must have excellent interpersonal and communication skills

Ability to interact effectively with difficult customer situations

Must be able to distinguish between a defect, damage or characteristic of product

Ability to successfully educate customers on what is a defect, damage vs. characteristic of product and warranty related information

Must have a valid license and maintain a driving record that meets Jordan's safe driver guidelines

Must have a positive and professional demeanor

Strong organizational skills to maintain a clean, organized, well-stocked vehicle with tools and parts

Must maintain a professional appearance at all times

Must be able to read and communicate effectively in English

Company

Jordan's Furniture

Jordan's Furniture is a furniture retailer in New England. It is a sub-organization of Berkshire Hathaway.

Founded in 1928

Nashua, New Hampshire, USA

1001-5000 employees

http://www.jordans.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

1999-10-12Acquired

Leadership Team

Josh Tatelman

CO-CEO

Peter Bolton

Chief Operating Officer

Recent News

Boston Globe

‘I can feel their pain.’ Market Basket’s not alone. Other Boston-area family businesses have struggled with succession.

2025-09-19

Furniture Today

Jordan’s expands Sleep Lab with Bedgear personalized sleep system

2025-07-04

Furniture Today

Gaining an inch with supply chain

2025-06-30

Company data provided by crunchbase