NAVWAR · 2 days ago
INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT)
San Diego, CA
Part-time
Onsite
Entry, Mid Level
1+ years expNAVWAR is a branch of the U.S. Navy focused on information technology solutions. They are seeking an Information Technology Specialist to provide customer service support, manage user accounts, and oversee the procurement of technology resources.
GovernmentNon Profit
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
You will diagnose information technology (IT) customer service requests to determine feasibility of additional requirements with existing capabilities
You will provide support to the Customer Technical Representative (CTR) by interpreting and representing the Customer in contract discussions and requirements
You will create and manage user accounts with appropriate user’s rights to access network systems
You will oversee the procurement of hardware or software releases to maintain compatibility with current operations
You will provide technical assistance, guidance and solutions for development, installation, usage and sustainment of all current and emerging technologies/telecommunication products and services
Qualification
Required
Must be a US Citizen
Must be determined suitable for federal employment
Must participate in the direct deposit pay program
New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check
Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326
Males born after 12-31-59 must be registered for Selective Service
This is a bargaining unit position
You will be required to obtain and maintain a current valid United States driver's license
You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty
This position is designated as a Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area 411 level intermediate within 12 months of appointment
You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases
This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites
You will be required to obtain and maintain a current DoDM 8140.03 for DCWF role of (411) certification
The employee may be recalled to duty after working hours
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector
Specialized experience must demonstrate the following: Providing support to the Customer Technical Representative (CTR) by interpreting and representing the customer discussions and requirements; Serving as a technical advisor for all customer service problems; Providing input to the CTR for preparation to the final report on Contractor performance for the applicable task order; and Providing customer representation in any discussions regarding Service Level agreement clarification and or definition and support process
Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving
The employee must obtain and maintain required DOD 8570 IA training requirement certification, at a minimum 'Network+', 'A+' or 'SSCP' for this designated Information Assurance Technical (IAT) Level I and required to obtain certification at Level II within 6 months of accepting the position
In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctorate degree
Benefits
Comprehensive benefits package
Company
NAVWAR
NAVWAR's mission is to identify, develop, deliver and sustain information warfare capabilities and services that enable naval, joint, coalition and other national missions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alex Phipps
Deputy Chief Technology Officer
Malcolm Potts
Chief Of Staff and Chief Operating Officer, Fleet Readiness Directorate
Recent News
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2025-04-24
2023-04-08
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