Love's Travel Stops · 11 hours ago
HR Representative I (front desk)
Oklahoma City, OK
Full-time
Onsite
New Grad, Entry LevelLove's Travel Stops is a family-owned business headquartered in Oklahoma City, dedicated to fueling customers' journeys since 1964. They are seeking an HR Representative I to provide administrative support to the corporate Human Resources Department, manage front-desk operations, assist with employee onboarding, and ensure compliance with HR processes.
Retail
Responsibilities
Serve as the primary point of contact by answering incoming calls and emails, ensuring prompt and professional communication
Greet, welcome, and direct visitors, announcing them appropriately, and manage the issuance and logging of visitor/vendor badges
Provide employees with badges (new, replacement, or temporary) and manage badge inventory
Act as the front desk receptionist and ensure a welcoming environment for employees and visitors
Assist with the onboarding process for new employees by collecting and processing documents for the I-9 verification, issuing employee badges, and coordinating workspace setup
Provide new employees with a welcoming experience by guiding them through HR processes and ensuring a smooth transition into the company
Answer and respond to calls from the Corporate HR Hotline, fielding inquiries and directing calls as needed
Monitor and manage the Corporate HR inbox, responding to requests and routing inquiries appropriately
Retrieve, upload, and maintain employee documents for various HR processes, ensuring compliance with company policies and confidentiality standards
Ensure accurate and timely reporting, data entry, and updates to HR systems for employee files, onboarding activities, and other HR-related tasks
Manage mail by receiving and distributing letters, packages, and other correspondence
Provide backup support to HR team members, ensuring continuity of service during absences
Assist with special projects, such as HR events, audits, and system updates, as directed by the HR Manager or team
Cross-train to support various HR functions within the team, including field HR operations, ensuring broad coverage and adaptability
Provide ancillary support to HR Business Partners by addressing ad-hoc requests, including file management, reporting, and other tasks as assigned
Maintain and update written Standard Operating Procedures (SOPs) for all assigned responsibilities
Qualification
Required
HS Diploma or equivalent is required
Discretion & Confidentiality: Ability to handle sensitive information with discretion and confidentiality
Technical Proficiency: Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with HR systems is a plus
Customer Service Orientation: Exceptional customer service skills, with a friendly and approachable demeanor
Attention to Detail: Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously
Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization
Team Collaboration: Strong teamwork and collaboration skills, with the ability to work effectively with others and provide support across functions
Multitasking Ability: Demonstrated ability to handle multiple tasks, prioritize effectively, and adapt to changing work demands
Requires prolonged sitting: the HR Assistant acts as the building's front desk receptionist
This is an entry level position
Preferred
Associates degree is preferred
Prior experience in an administrative support, front desk receptionist, customer service, admin assistant role, or receptionist role is beneficial
This is an entry level position, however, Human Resources (HR) administrative experience, HR coursework, or HR certification are preferred
Having a Notary Public certification is a plus
Benefits
Company funded tuition assistance program
Paid Time Off
401(k) – 100% Match up to 5%
Medical/Dental/Vision Insurance after 30 days
Career Development
Company
Love's Travel Stops
Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated.
Founded in 1964
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brianna Hubbard, SHRM-CP
HR Business Partner
Derek Rusinek
Field Employee Relations Partner
Company data provided by crunchbase