Lynx · 5 hours ago
Sr. Manager, Professional Services - Linux
United States
Full-time
Remote
Senior Level, Lead/Staff
$155K/yr - $175K/yr
8+ years expLynx delivers modular, open standards-based software solutions that redefine the economics of developing, deploying, and maintaining high assurance, mission critical edge platforms. The Sr. Manager, Professional Services will lead and manage cross-functional engineering teams to oversee the development and delivery of high-quality embedded systems solutions, ensuring successful project outcomes and strong client relationships.
Air TransportationAutomotiveInternetMedical DeviceSecuritySoftware
Responsibilities
Lead and manage multiple teams of embedded engineers, providing guidance, mentorship, and support in their professional development
Set clear objectives and performance expectations for the team, monitoring progress and providing regular feedback
Foster a collaborative and innovative team culture, promoting knowledge sharing and continuous improvement
Work closely with clients to understand their embedded systems requirements, translating them into actionable project plans and deliverables
Define project scope, timelines, and resource requirements, ensuring projects are delivered on time and within budget
Monitor project progress, identify and mitigate risks, and escalate issues as necessary to ensure successful project outcomes
Cultivate agility in decision making and automation to scale business across professional services and life cycle maintenance teams
Establish and enforce quality assurance processes, conduct reviews, and implement corrective actions as necessary
Define and execute the technical strategy for embedded services, staying abreast of industry trends, emerging technologies, and best practices
Provide technical guidance and expertise to the Professional Services team, ensuring adherence to quality standards, best practices, and industry regulations
Stay updated on the latest advancements in embedded systems, identifying opportunities for innovation and improvement
Establish and maintain strong relationships with clients, serving as the primary point of contact for technical discussions and project updates
Collaborate with clients to understand their business goals and requirements, providing insights and recommendations for embedded solutions
Serve as the primary point of contact for clients, building and maintaining strong relationships
Drive customer discussion and identify upsell opportunities for long term customer engagements
Collaborate with sales on statement of work, review and improve the overall pre-sales customer experience
Collaborate with team on estimations, delivery and escalations
Hiring per Resource and skill gaps in the professional services teams
Tracking KPIs for all teams
Training and mentoring the team leaders, and principal engineer
Qualification
Required
Master's degree in Computer Science, Electrical Engineering, or a related field
8+ years of Leadership experience in embedded systems development
6+ years of leadership experience of leading/managing diverse global cross functional teams
Proficient in programming languages such as C and C++, with hands-on experience in embedded software development
Expertise in delivering concurrent projects on time/on budget with quality; resulting in satisfied management and customers
Experience in conducting risk assessments, and security and other testing for embedded systems
Familiarity with industry standards and best practices related to embedded systems security
Strong leadership skills and the ability to drive technical strategy and influence stakeholders
Excellent problem-solving and analytical skills, with a keen attention to detail
Effective communication skills, both written and verbal, with the ability to convey complex technical concepts to diverse audiences
Benefits
Low-cost Medical / Dental / Vision coverage options
401K with generous employer match
Responsible Paid Time Off + 11 Paid Holidays
Remote work opportunities based on role
Employee Assistance Program (EAP)
Career growth and professional development opportunities
Company
Lynx
At Lynx, we believe in a “software-defined everything at the edge” world, powered by trusted, mission-aligned partnerships that enable organizations to break free from the status quo and drive innovation at the speed of relevance.
201-500 employees
H1B Sponsorship
Lynx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$35MKey Investors
OceanSound PartnersIntel Communications Fund
2022-06-23Private Equity
2000-06-19Series Unknown· $35M
2000-03-28Series Unknown
Leadership Team
Alan Maillet
Chief Revenue Officer (CRO)
Recent News
OceanSound Partners
2025-03-03
Company data provided by crunchbase