Conservice · 19 hours ago
NAS Billing Setup Specialist
Logan, UT
Full-time
Onsite
New Grad, Entry LevelConservice is a company focused on providing high-quality onboarding experiences for clients. The NAS Billing Setup Specialist will manage new account setups, ensuring accurate and timely billing by coordinating with clients and various departments throughout the setup process.
BillingPaymentsProcurement
Responsibilities
Manage a new portfolio of setups each month
Initiate contact with the client to request setup info and send follow ups every 48 hours
Resolve or escalate any client issues and be their main point of contact during setup
Coordinate with other departments to ensure efficient communication and avoid billing delays
Track setup progress in Launch and report any delays or issues to leadership
Participate in internal/external calls for specific properties/mgmt firms
Compare Conservice agreement to the resident lease and prior billing (if applicable)
Review utility provider invoices and confirm billable expenses
Perform a surface-level review of other internal inputs (units, tenants, reads, prior billing, etc)
Ensure contracted utilities, methods, and fees are in compliance with state regulations
Identify/Implement workarounds in place of pending information
Complete additional data entry tasks to allow for resident billing
Perform final quality check to ensure overall setup cohesion and accuracy
Continue communication with the Billing team to quickly identify/resolve setup issues
Qualification
Required
High-quality onboarding experience for clients
Primary contact during setup
Communicate with Account Manager, multiple NAS teams, and other departments
Compile/verify data related to Utilities, methods, fees, property lease, utility bills, and state regulations
Provide accurate and timely setup product for resident bills
Manage a new portfolio of setups each month
Initiate contact with the client to request setup info and send follow ups every 48 hours
Resolve or escalate client issues
Coordinate with other departments to ensure efficient communication and avoid billing delays
Track setup progress in Launch and report any delays or issues to leadership
Participate in internal/external calls for specific properties/mgmt firms
Compare Conservice agreement to the resident lease and prior billing
Review utility provider invoices and confirm billable expenses
Perform a surface-level review of other internal inputs (units, tenants, reads, prior billing, etc)
Ensure contracted utilities, methods, and fees are in compliance with state regulations
Identify/Implement workarounds in place of pending information
Complete additional data entry tasks to allow for resident billing
Perform final quality check to ensure overall setup cohesion and accuracy
Continue communication with the Billing team to quickly identify/resolve setup issues
Company
Conservice
Conservice is the largest utility management and billing company in the United States.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Advent InternationalTA Associates
2025-12-22Acquired
2020-03-16Private Equity
2016-06-08Secondary Market
Leadership Team
Doug Jentzsch
Vice President Marketing
Liz Udy
Chief Revenue Officer
Recent News
Private Equity Wire
2025-12-24
Morningstar.com
2025-12-23
Company data provided by crunchbase