Hotel Park City · 1 week ago
Lead Host - Ruth's Chris Steakhouse (Year-round
Park City, UT
Full-time
Onsite
Mid LevelHotel Park City is seeking a Lead Host for Ruth's Chris Steakhouse, a year-round position. This role is crucial for providing guests with an extraordinary dining experience by managing reservations, greeting guests, and ensuring the smooth operation of the dining area.
Hospitality
Responsibilities
Answers the telephone in a timely, pleasant and courteous manner. Correctly takes, confirms and documents reservations
Immediately recognizes and greets arriving guests, obtains guests' names, provides names to servers and directs guests to the appropriate waiting areas
Obtains staffing and station assignments for all servers, service assistants, runners and bar staff from the Manager On Duty. Completes table/station chart with these assignments
Correctly completes all opening and side work duties of the hostess/host at the start of the shift, in a timely manner
Assists the Manager On Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers
Escorts guests to their assigned table, delivers and presents menus to all guests
Accurately quotes waiting times to guests and correctly maintains the "wait" list
Informs Manager On Duty when waiting times are running over times quoted to our guests
Maintains cleanliness and organization of the hostess/host stand and lobby area throughout the shift
Practices teamwork by assisting fellow employees to enhance our guests' dining experience
Communicates to the Manager On Duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience
Acknowledges all departing guests and invites them to return
Completes other tasks as assigned by management
Qualification
Required
Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds
Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess/host stand supply items
Must be able to communicate effectively and listen attentively to supervisors, employees and guests
Must be able to continuously use fingers to bilaterally operate the telephone and use point-of-sale equipment
Preferred
Evenings preferred
Benefits
Discounts on room stays
Our Spa
Company
Hotel Park City
Luxury hotel in Park City, UT Discover paradise in the mountains of northern Utah at our Park City resort hotel, where modern luxury meets the charm of an old world ski resort.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase